Nuffield Health

ClientServices&ConciergeAdministrator

London, United Kingdom PART TIME
The Brief

“Client Services & Concierge Administrator at Nuffield Health. Skills: front-of-house service, administrative coordination, facilities operations, health & safety standards. Deliver a professional front-of-house service. Manage enquiries and greet staff, visitors, clients”

What You'll Achieve.

ensure smooth daily operations; ensure an exceptional staff and client journey

Industry & Context.

Problems you'll solve

problem-solving skills

What They're Looking For.

Must Have

Proven experience in a front-of-house, concierge, or customer service role, organisational and administrative skills, ability to multitask, work independently, Excellent communication and interpersonal skills, confidence engaging stakeholders at all levels, High attention to detail, Proficiency in IT systems, ability to adapt to multiple platforms, A proactive, professional approach, problem-solving skills, commitment to delivering exceptional service

Nice to Have

ideally within healthcare or corporate environments, Experience managing facilities, health & safety processes, or compliance-related tasks is advantageous

What You'll Do.

Deliver a professional front-of-house service

Manage enquiries and greet staff

Coordinate administrative and operational tasks

Oversee facilities operations

Report maintenance issues

Manage access and security systems

Maintain health & safety standards

Act as Fire Marshal/First Aider

Manage contractor inductions

Manage compliance with policies

Support financial and procurement processes

Build relationships with clients

Support referral processes

Oversee clinical diary management

Assist clients with medical referrals

Upload and handle sensitive medical data

Provide administrative support to doctors

hospitals and clinical teams

How You'll Work.

Team & Collaboration

Build relationships with clients, clinicians, and internal teams; engaging stakeholders at all levels

Communication Scope

Excellent communication and interpersonal skills

Free ATS check

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