Interactive Brokers
Financial Services
ClientServicesAssociate(SpanishSpeaker)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Services Associate (Spanish Speaker) at Interactive Brokers. Skills: Client service, Spanish. Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.. Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.”
Industry & Context.
Spanish Speaker
What You'll Do.
Resolve routine and complex client service issues in a thorough and expeditious manner
utilizing sound judgment with an emphasis on courtesy.
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming
Cashiering and Compliance on common issues.
Contribute to the development of client service systems
policies and procedures
How You'll Work.
Team & Collaboration
Coordinate activities with other local and international Customer Service divisions; Interaction with external departments such as Programming, Clearing, Cashiering and Compliance
Full Job Description
Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Global Client Associate - Spanish Speakers Key Responsibilities: Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise Commission structure, interest and fees Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures Qualifications we can offer you a posi
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