Tbk Bank
banking
ClientServicesAssociate(Part-time)
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“Client Services Associate (Part-time) at Tbk Bank. Skills: customer service, financial transactions, relationship building. providing prompt and accurate financial transactions. profiling new and existing customers”
What You'll Achieve.
exceeding expectations; fostering customer loyalty; identifying valuable cross-selling opportunities; contribute to our retail branch goals; make a meaningful impact
Industry & Context.
resolve customer issues
What They're Looking For.
Must Have
at least 18 years old
Nice to Have
six to twelve months of bank teller experience, customer service experience, sales experience, cross-selling experience
What You'll Do.
providing prompt and accurate financial transactions
profiling new and existing customers
suggesting tailored products/services
assisting with Stop Payments
resolving customer issues
providing prompt feedback
maintaining customer goodwill
contributing to branch goals
referring customers to various bank departments
safeguarding customer info
adhering to regulations
processing transactions
maintaining accurate records
contributing to local community and bank-sponsored events
Full Job Description
**Join TBK Bank!** At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. **Triumph Financial, Inc. (NASDAQ: TFIN),** is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services. # Summary Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service. You'll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you'll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities. If you're eager to take initiative, contribute to our retail branch goals, and make a meaningful impact, we invite you to become a part of our team. # Job Description The Client Services Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank’s policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm. # Team Culture At Triumph Financial, we are a values-driven
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