Interactive Brokers
financial services
ClientServicesAssociate(ChineseSpeaking)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Services Associate (Chinese Speaking) at Interactive Brokers. Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy.. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical Cash deposit and withdrawal activity, position transfers, and account administrative functions Product ava”
Industry & Context.
sound judgment
Chinese Speaking
What You'll Do.
Resolve routine and complex client service issues in a thorough and expeditious manner
utilizing sound judgment with an emphasis on courtesy.
Client inquiries typically encompass a broad array of themes including: Operability of TWS
IBKR WebTrader execution platforms including trading modules and analytical Cash deposit and withdrawal activity
and account administrative functions Product availability and Exchange
clearing and depository Order types and routing Order status
trade and delivery settlement
exercise Commission structure
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming
Cashiering and Compliance on common issues.
Contribute to the development of client service systems
policies and procedures
How You'll Work.
Team & Collaboration
Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues.
Full Job Description
Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Global Client Associate - Chinese Speakers Key Responsibilities: Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including: Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise Commission structure, interest and fees Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures Qualifications we can offer you a posi
Applying for this Client Services Associate (Chinese Speaking) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Interactive Brokers?
Real rants from real employees. Read before you apply.