ClientServicesAssociate

**Join TBK Bank!** At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. ## **_Position Summary:_** As a Client Services Associate, you’ll have the opportunity to build professional relationships and provide an exceptional client experience. You will use your knowledge and skills to help clients meet their financial goals through daily transactions and quality referrals to other departments within the bank. Major responsibilities will include: * Providing prompt and accurate teller transactions, in accordance with the Bank’s policies and procedures. * Balancing currency, coin, and teller drawer at the end of each shift. * Opening new accounts per Bank and regulatory requirements, as well as performing account/file maintenance and other personal banker duties. * Providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm. ## **_Qualifications:_** * High school diploma or general education degree (GED) required. * Must be 18 years old * Six to twelve months of bank teller experience preferred * Customer service, sales, or cross selling experience desired ## ** _Position Description:_** **Essential duties and responsibilities include the following.** Other duties may be assigned: * Provides exceptional customer service by standing to welcome the customer, using the customer’s name, taking responsibility for the customer, thanking the customer by name and exceeding the customer’s expectations. * Responsible for balancing curr