SPS-North America
ClientServicesAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Services Associate at SPS-North America. Master mail and package lifecycle. Manage secure intake”
Industry & Context.
Problem solver
What They're Looking For.
Must Have
Customer-obsessed, Tech-savvy
What You'll Do.
Master mail and package lifecycle
Manage high-priority outbound shipping
Maintain Business Service Center status
Maintain kitchens status
Maintain conference rooms status
Keep MFDs running flawlessly
Keep copy/print equipment running
Serve as backup for reception
Serve as backup for concierge services
Assist with office moves
Assist with light maintenance
Assist with inventory management
Find ways to improve workflow
Full Job Description
Job Title: Client Services Associate Reports To: Client Services Leadership About the Role As a Client Services Associate, you aren’t just "handling mail"—you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our professional standards. Your goal is simple: ensure every employee and guest experiences 5-star service the moment they step into our space. From managing high-stakes logistics to ensuring our tech and pantry are "VIP-ready," you turn routine office tasks into a seamless, premium experience. What You’ll Do: The Logistics Lead: Master the lifecycle of mail and packages. From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure nothing ever gets lost in the shuffle. The Experience Curator: Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms. You’re the reason the coffee is fresh and the meeting rooms are perfectly staged. The Problem Solver: Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a machine is down, you’re the first responder. The Front-of-House Pro: Step into the spotlight as a backup for reception and concierge services, greeting guests with warmth and professional composure. The Project Ally: Assist with office moves, light maintenance, and inventory management. You proactively find ways to improve the workflow during downtime. Who You Are Customer-Obsessed: You believe that no task is too small and every interaction is an opportunity to provide 5-star service. Tech-Savvy: You’re comfortable with MS Office and can quickly learn new package-tracking and shipping software. Organized it’s a career path into facilities management, corporate hospitality, and operations leadership. Ready to be the MVP of our company? Apply today. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related fac
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