Careers At Cibc
ClientServiceRepresentative/FinancialServicesRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Client Service Representative/Financial Services Representative at Careers At Cibc. Skills: Client engagement, Problem solving, Leveraging technology, Client engagement, Relationship building, Leveraging technology. help clients with their day-to-day banking needs. answering questions”
What You'll Achieve.
achieving sales results
Industry & Context.
Problem solving; Your critical thinking skills help to inform your decision making
legally eligible to work at the location(s) specified above, where applicable, must have a valid work or study permit, flexible to work our banking centre hours which may include evenings and weekends, flexible to work at multiple banking centres within a reasonable travel distance
What They're Looking For.
Must Have
Client Service Representative, Financial Services Representative
Nice to Have
prior banking experience in a similar capacity
What You'll Do.
help clients with their day-to-day banking needs
assisting with transactions
proactively connecting clients with the right team members
Help clients manage their accounts and products
Focus on the client experience and make interactions meaningful
Connect clients to the right CIBC team members who can help them reach their goals
and put yourself in the client’s shoes
Act like an owner by taking accountability for client issues
know when to lean on others to create a better solution together
Become a technology expert
Share your knowledge by introducing clients to our mobile banking applications
helping them to better manage their banking needs
Meet with clients to understand their personal and business priorities
advise them on solutions
provide a forward-looking financial plan
Use your knowledge of cash management
investment and wealth protection to help clients meet their goals
Engage in marketing and outreach activities to show clients you value them and their communities
deepen existing relationships
work as one team to ensure clients are connected to the right people and opportunities
Become a technology expert
Share your knowledge by introducing clients to our mobile banking applications
helping them to better manage their banking needs
How You'll Work.
Team & Collaboration
work as one team to ensure clients are connected to the right people and opportunities
Communication Scope
Interpersonal Communication
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) We are excited to share that we are hosting an Inclusive Meet & Greet Career event on **3rd June,2026** at CIBC Branch - Iqaluit**.** At this event, you’ll network with our local CIBC Leadership team and learn more about **Client Service Representative/Financial Services Representative** opportunities. This will be by _**invitation only**_ and is focused on connecting with talent historically under-represented in financial services including women, Indigenous peoples, persons with disabilities, people of color including members of the Black community and the LGBTQ+ community. If you are interested or would like to learn more about careers at CIBC, please submit your application. Candidates will be selected to attend based on the job requirements outlined below and a Talent Acquisition team member will be in touch for an initial phone call, invite and more details about our event. Thank you for your interest in CIBC. **Client Service Representative** **What you 'll be doing** As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends.
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