VCA Aurora Animal Hospital
Veterinary
ClientServiceRepresentative(CSR)
“Client Service Representative (CSR) at VCA Aurora Animal Hospital. Skills: Customer service, Scheduling, Communication. Provide exceptional customer service. Schedule appointments”
Industry & Context.
What They're Looking For.
Must Have
Excellent oral and written communication skills, Proficiency with computer systems and scheduling software
Nice to Have
Previous experience in a customer service or veterinary setting, communication and interpersonal skills, Ability to multitask in a fast-paced environment, Passion for animals and a commitment to client education
What You'll Do.
Provide exceptional customer service
Schedule appointments
Manage patient check-ins/check-outs
Educate clients on hospital services
Maintain accurate patient records
Handle administrative tasks efficiently
Assist in handling client concerns
How You'll Work.
Team & Collaboration
Work collaboratively with veterinary teams
Communication Scope
Excellent oral and written communication skills; communication and interpersonal skills
Applying for this Client Service Representative (CSR) role?
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