VCA South Arundel Animal Hospital
Veterinary Services
ClientServiceRepresentative
“Client Service Representative at VCA South Arundel Animal Hospital. Skills: Client service, Animal care, Customer support. Greet visitors. Answer telephones”
Industry & Context.
Problem-solving skills
Lift up to 40 lbs., Exposed to hazards associated with pets, Work non-traditional hours, Work nights, Work weekends, Work holidays
What They're Looking For.
Must Have
At least one year of proven past experience helping customers, High School Diploma/GED or equivalent, Ability to lift up to 40 lbs.
What You'll Do.
Guide clients and their pets to exam rooms
Schedule appointments
Place outbound calls for follow-ups
Reach out to prospective clients
Prescribe medications
Answer questions regarding products
Answer questions regarding services
Educate clients on general animal husbandry
Educate clients on non-medical pet care
Manage medical records
Manage correspondence
How You'll Work.
Communication Scope
Communication skills
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