Vca Miller-Robertson Animal Hospitals
Animal Hospitals
ClientServiceRepresentative
“Client Service Representative at Vca Miller-Robertson Animal Hospitals. Skills: Customer service, Client relations, Revenue generation, Deal closure. Greet visitors. Answer telephones”
What You'll Achieve.
Exceed pet owner expectations
Industry & Context.
Removal of animal waste
What They're Looking For.
Must Have
Experienced Client Service Representative, Customer service functions, Scheduling and confirming appointments, Placing outbound calls, Presenting and explaining fees, Processing payments, Recommending products and services, Answering questions regarding products and services, Educating clients on animal husbandry, Managing medical records, Hospital maintenance
What You'll Do.
Guide clients to exam rooms
Schedule appointments
Place outbound calls for follow-ups
Reach out to prospective clients
Recommend prescriptions
Answer questions regarding products
Answer questions regarding services
Educate clients on animal husbandry
Educate clients on non-medical pet care
Manage medical records
Manage correspondence
Ensure facility is neat
Ensure facility is clean
How You'll Work.
Communication Scope
Client education
Applying for this Client Service Representative role?
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