VCA Loomis Basin Veterinary Clinic
Veterinary
ClientServiceRepresentative
“Client Service Representative at VCA Loomis Basin Veterinary Clinic. Skills: Customer service, Communication, Veterinary care. Greeting visitors. Answering telephones”
Industry & Context.
Proven decision-making skills; Integrate new information into problem-solving
Ability to lift up to 40 lbs., Willingness to work non-traditional hours, Exposed to hazards associated with pets
What They're Looking For.
Must Have
High School Diploma/GED or equivalent, Excellent listening and communication skills, Compassion for pets and people—as well as awareness and understanding of others’ reactions, Proven decision-making skills to choose the most appropriate course of action, The ability to integrate new information into problem-solving, Proficiency in Microsoft Office, Willingness to work non-traditional hours, including nights, weekends and holidays, The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
Nice to Have
Previous experience in a veterinary hospital
What You'll Do.
Scheduling and confirming appointments
Placing outbound calls
Presenting and explaining fees
Answering questions regarding services
Managing medical records
How You'll Work.
Communication Scope
Excellent listening and communication skills
Applying for this Client Service Representative role?
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