Vca Jones Road Animal Hospital
ClientServiceRepresentative
“Client Service Representative at Vca Jones Road Animal Hospital. Skills: client service, customer service. Customer service functions. greeting visitors”
What You'll Achieve.
exceed each pet owner’s expectations; build and maintain each customer's trust and confidence in our abilities
What They're Looking For.
Must Have
customer service functions, greeting visitors, answering telephones, guiding clients and their pets to exam rooms, scheduling and confirming appointments, placing outbound calls for follow-ups and reaching out to prospective clients, presenting and explaining fees, processing payments, recommending, selecting, and obtaining products and services, including prescriptions, answering questions regarding products and services, educating clients on general animal husbandry and non-medical pet care (i. e. , heartworm prevention, housebreaking, and flea & tick control), managing medical records, charts, reports and correspondence, hospital maintenance (including removal of animal waste), ensuring that facility is neat and clean at all times—both inside and outside
What You'll Do.
Customer service functions
guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees
and obtaining products and services
including prescriptions
Answering questions regarding products and services
educating clients on general animal husbandry and non-medical pet care
Managing medical records
reports and correspondence
Hospital maintenance and ensuring that facility is neat and clean at all times
Applying for this Client Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Vca Jones Road Animal Hospital?
Real rants from real employees. Read before you apply.