VCA Columbia Animal Hospital
Veterinary Medicine
ClientServiceRepresentative
“Client Service Representative at VCA Columbia Animal Hospital. Skills: Client relations, Revenue generation, Deal closure. Greet visitors. Communicate with clients”
Industry & Context.
What They're Looking For.
Must Have
1 year reception experience, 1 year customer service experience, Comfortable communicating via technology, Able to work 30-40 hours per week, Able to work morning, afternoon, and evening shifts
Nice to Have
Veterinary Client Service experience preferred, Bilingual candidates encouraged to apply
What You'll Do.
Communicate with clients
Communicate with doctors
Communicate with teammates
Work closely with teammates
Work closely with clients
Schedule appointments
Recommend prescriptions
Answer questions regarding products
Answer questions regarding services
Educate clients on animal husbandry
Educate clients on non-medical pet care
Maintain medical records
Ensure facility is neat
Ensure facility is clean
How You'll Work.
Team & Collaboration
Work closely with teammates
Communication Scope
Verbal communication; Written communication
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ANONYMOUS · UNFILTERED
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