Vca Baring Blvd Animal Hospital
ClientServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Service Representative at Vca Baring Blvd Animal Hospital. Skills: Customer service, Client relations. Greeting visitors. Answering telephones”
What You'll Achieve.
Exceed each pet owner’s expectations; Build and maintain each customer's trust and confidence
What They're Looking For.
Must Have
Experience as a Client Service Representative
What You'll Do.
Guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups
Reaching out to prospective clients
Presenting and explaining fees
and obtaining products and services
including prescriptions
Answering questions regarding products and services
Educating clients on general animal husbandry and non-medical pet care
Managing medical records
reports and correspondence
Hospital maintenance (including removal of animal waste)
Ensuring that facility is neat and clean at all times—both inside and outside
How You'll Work.
Communication Scope
Excellent service
Full Job Description
Client Service Representative VCA Baring Blvd Animal Hospital is seeking an experienced Client Service Representative to join our team. At VCA Baring Blvd Animal Hospital, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA Baring Blvd, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside. If you are looking for a fun, fast paced, and rewarding career, this is the position for you. **If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and pa
Applying for this Client Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Vca Baring Blvd Animal Hospital?
Real rants from real employees. Read before you apply.