Guidepoint

ClientServiceProjectManager

$62–62k Phoenix, Arizona, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Client Service Project Manager at Guidepoint. Skills: client-facing or account management, managing a team, priority management, time management, organizational skills, written and verbal communication skills. Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients. Coordinate and work with a team of Associates to Execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new ”

What You'll Achieve.

deliver the experts closest to the topic, often within hours; best match our clients with the right Advisors for their projects; optimize your clients’ use of Guidepoint’s services; provide the best Advisor match for each client project

What They're Looking For.

Must Have

Bachelor's Degree, 2 - 4 years of client-facing or account management experience, Previous experience managing a team, Work authorization required, Outgoing personality with the ability to speak with people at all professional levels, Excellent priority management and ability to work within tight deadlines, Excellent written and verbal communication skills, Effective time management and organizational skills, Demonstrated ability to work both individually and as part of a team, Ability to work in a fast-paced entrepreneurial environment

Nice to Have

PMP certification is neither required nor desired

What You'll Do.

Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients

Coordinate and work with a team of Associates to Execute on requests for clients who are conducting research and due diligence on industry trends

new products and technologies

Provide training to Associates regarding best practices around prospective Advisor sourcing

and screening in order to provide the best Advisor match for each client project

Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services

Work with other Project Managers on the team to provide industry guidance for projects

How You'll Work.

Team & Collaboration

Coordinate and work with a team of Associates; Work closely with the Business Development teams; Work with other Project Managers on the team; Demonstrated ability to work both individually and as part of a team

Communication Scope

Excellent written and verbal communication skills; ability to speak with people at all professional levels

Process & Methodology

managing key client accounts, overseeing a team of Associates, managing a team, priority management, work within tight deadlines, time management, organizational skills

Full Job Description

Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint’s success. As a Project Manager on the Client Service team, you will be responsible for managing key client accounts and overseeing a team of Associates to best match our clients with the right Advisors for their projects. This is a hybrid position out of our Phoenix office. What You’ll Do: Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients Coordinate and work with a team of Associates to Execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services Work with other Project Managers on the team to provide industry guidance for projects What You Have: Bachelor's Degree 2 - 4 years of client-facing or account management experience   Previous experience managing a team Work authorization required Outgoing personality with the ability to speak with people at all professional levels Excellent priority management and ability to work within tight deadlines Excellent written and verbal communication skills Effective time management and organizational skills Demonstrated ability to work both individually and as part of a team Ability to work in a fast-paced entrepreneurial environment PMP certification is neither required nor desired What We Offer: The annual base salary for this position is $62,000. Additionally, this p

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