VCA Animal Hospitals
Animal Hospitals
ClientServiceManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Client Service Manager at VCA Animal Hospitals. Skills: Client Service Management, Team Leadership, Operational Efficiency. Manage daily staffing. Manage daily scheduling”
What You'll Achieve.
Meet client expectations; Meet hospital employee expectations
Industry & Context.
What They're Looking For.
Must Have
Demonstrated experience in Financial and Records Management, Demonstrated experience in Office Management, Demonstrated experience in Meeting and Events Planning, Demonstrated experience in Team Development, Demonstrated skills in verbal communication, Demonstrated skills in written communication
Nice to Have
Passion for world-class service techniques, Ability to recognize, harness and develop individual talents, Ability to foster a culture of ownership, trust, respect, enthusiasm and pride
What You'll Do.
Manage daily staffing
Manage daily scheduling
Manage professional development
Manage performance recognition
Manage accountability
Ensure efficient flow of processes
Ensure efficient flow of services
Ensure efficient flow of offerings
Perform administrative activities
Perform hands-on activities
Support effective business operations
How You'll Work.
Team & Collaboration
Hospital Administrator; Medical Director; Regional leadership; Hospital employees
Communication Scope
Verbal communication; Written communication
Full Job Description
Want to be part of something big? Looking for a change? Join VCA Animal Hospitals- where your pet's health is our top priority and excellent service is our goal! If you are motivated and looking for a career, not just a job, we offer great opportunities! VCA Animal Hospitals, a leader in pet health care nationwide, is seeking a talented Client Service Manager to lead the Client Service Representative teams at VCA Northwest Veterinary Specialists and Emergency (NWVS), located in Clackamas, OR. The ideal Client Service Manager candidate will exhibit an unwavering passion for, and the ability to consistently demonstrate excellence in, world-class service techniques and people leadership; possessing an ability to recognize, harness and develop individual talents from within, fostering a culture of ownership, trust, respect, enthusiasm and pride to be part of VCA NWVS. In addition to these qualities, the ideal candidate will have demonstrated experience in Financial and Records Management, Office Management, Meeting and Events Planning and Team Development. The ideal candidate strongly demonstrates the ability to take initiative; developing self into this role by being a self-starter and utilizing necessary skills to determine direction of, and the means in which to lead, our team and the experience our clients receive, to new heights. Under policy direction from the Hospital Administrator and Medical Director, as well as regional leadership, the Client Service Manager's duties include managing daily staffing/scheduling, professional development and training, performance recognition and accountability, mentorship and guidance, all to further our passion for delivering excellence in the service our clients receive. The Client Service Manager is responsible for ensuring that all details concerning the efficient flow of processes, services and offerings that benefit our clients are maintained on an ongoing basis to meet the expectations of clients and hospital employees ali
Applying for this Client Service Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about VCA Animal Hospitals?
Real rants from real employees. Read before you apply.