Davy
Wealth and Capital
ClientServiceExecutive
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“Client Service Executive at Davy. Skills: Client Service, Administrative Support, Communication. Provide administrative support to Directors. Act as first point of contact for client queries”
What You'll Achieve.
Deliver exceptional outcomes for clients; Enhance servicing our clients
Industry & Context.
Occasional out of office hours, On-site support and hospitality at events, Eligibility to work in Ireland
What They're Looking For.
Must Have
1 year of experience working in an administrative role, Degree or Masters level in Business/Finance related, High level of proficiency in MS Word, Excel, Outlook, Flexible, positive attitude towards work, Excellent attention to detail, Ability to work effectively as part of a team, Professional telephone manner, Excellent organisational skills, Ability to prioritise own workload
What You'll Do.
Provide administrative support to Directors
Act as first point of contact for client queries
Prepare investment presentations
Collate documentation for client auditing
Manage follow up activities from client meetings
Update and monitor CRM system
Prepare documentation for data management
Facilitate client requests
Liaise with internal departments
Manage reporting and task operations
Liaise with Tax Advisers
Assist with client event planning
Participate in interdepartmental projects
Follow up on Investor Policy Statement
Contribute in company campaign workshops
Comply with Risk and Compliance frameworks
How You'll Work.
Team & Collaboration
Work effectively as part of a team; Liaise with internal departments; Act as primary point of contact with internal departments; Implement and communicate company practice; Work with the team on Investor Policy Statement; Participate in interdepartmental projects
Communication Scope
Professional telephone manner
Full Job Description
**About us ** At Davy, it’s the unique talents of all our people that have been the foundations of our success for 100 years. As we continue to grow, so do you. Because you are not just part of our team – you are a key player in shaping our future. At Davy, you are the difference. Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors. Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally. **About the role** An exciting opportunity has opened up for a Client Service Executive to join Davy. In the role, the successful candidate will: * The provision of general administrative support to a team of Directors, Associate Directors and Senior Private Client Advisers. * Acting as the first point of contact to clients; dealing promptly and efficiently with client’s queries. * Preparation of investment presentations and collation of documentation for client meetings; auditing customer relationship management system to ensure records and supporting documents are accurate & compliant in preparation of client meetings. * Management of follow up activities from client meetings; completion of minutes of meetings and monitoring completion of tasks. * Updating and monitoring the CRM system on an ongoing basis; preparing documentation to comply with legislative requirements in data management for our clients * Facilitate client requests by liaising with internal departments to ensure operational procedures and compliance obligations are met executing tasks; acting as t
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