BDA
ClientServiceCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Service Coordinator at BDA. Skills: Client Services, Account Management Support, Project Management, Communication. supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients”
What You'll Achieve.
drive profitability; maintain high service levels; deliver best-in-class branded merchandise solutions
Industry & Context.
analytical and organizational skills with high attention to detail
What They're Looking For.
Must Have
2+ years of experience in sales coordination, account management, or purchasing, Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions, analytical and organizational skills with high attention to detail, Proficient in creating reports and presentations, Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently
Nice to Have
experience in BPO, e-commerce, retail, or merchandising industries, Experience in customer service, vendor negotiation, or procurement is a plus, Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred, Knowledge of branded merchandise, promotional products, or supply chain management is an advantage, Bachelor’s degree in business, Marketing, or a related field preferred but not required
What You'll Do.
supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets
manage product sourcing
and delivery tracking while meeting the unique needs of international clients
maintain high service levels
deliver best-in-class branded merchandise solutions
How You'll Work.
Team & Collaboration
collaborate closely with vendors, internal teams, and account managers
Communication Scope
Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions
Process & Methodology
ability to handle multiple orders, deadlines, and priorities efficiently
Full Job Description
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients. CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations. This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization. LOCATION: Candidates are required to live within a commutable distance of one of the following BDA offices: Dunwoody, GA or Indianapolis, IN The role offers a flexible onsite schedule of 4 days per week in office, with one day from home. EXPERIENCE REQUIREMENTS 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail,
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