BDA
ClientServiceCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Service Coordinator at BDA. Skills: Client service, Account management, Order processing. Support global Account Managers. Ensure seamless execution”
What You'll Achieve.
Drive profitability; Maintain high service levels
Industry & Context.
Analytical skills; Organizational skills
What They're Looking For.
Must Have
2+ years experience sales coordination, 2+ years experience account management, 2+ years experience purchasing, Ability to communicate effectively, Analytical skills, Organizational skills, High attention to detail, Proficiency creating reports, Proficiency creating presentations, Project management skills, Handle multiple orders, Handle deadlines, Handle priorities
Nice to Have
Experience in customer service, Experience in vendor negotiation, Experience in procurement, Proficiency Microsoft Suite, Proficiency Salesforce, Proficiency Oracle EBS, Proficiency Smartsheet, Proficiency Canva, Knowledge branded merchandise, Knowledge promotional products, Knowledge supply chain management, Bachelor's degree business, Bachelor's degree Marketing
What You'll Do.
Support global Account Managers
Ensure seamless execution
Manage product sourcing
Manage order processing
Manage delivery tracking
Collaborate with vendors
Collaborate with internal teams
Collaborate with account managers
Maintain high service levels
Deliver branded merchandise solutions
How You'll Work.
Team & Collaboration
Internal teams; Account managers; Vendors
Communication Scope
Communicate effectively
Process & Methodology
Project management
Full Job Description
Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients. CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations. This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization. LOCATION: Candidates are required to live within a commutable distance of one of the following BDA offices: Dunwoody, GA; Dallas, TX; Round Rock, TX, Troy, MI; or Indianapolis, IN The role offers a flexible onsite schedule of 4 days per week in office, with one day from home. EXPERIENCE REQUIREMENTS 2+ years of experience in sales coordination, account management, or purchasing,
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