Waverly Advisors, LLC

Financial Services

ClientServiceAssociate

$48–65k ~AI est. Sarasota, Florida, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Service Associate at Waverly Advisors, LLC. Skills: Client relationships, Financial planning, Client service. Serve as primary point of contact for clients. Assist Wealth Advisors in developing client relationships”

Industry & Context.

Financial Services
Eligibility Requirements

Minimal travel required, Lift 15 pounds

What They're Looking For.

Must Have

1 year client service experience, Experience with Fidelity required, Proficiency in Microsoft Office

Nice to Have

1 year client service experience in RIA or Broker/Dealer, Bachelor's Degree or higher, 5 years of experience in financial services, Familiarity with portfolio accounting systems, Familiarity with client relationship management software

What You'll Do.

Serve as primary point of contact for clients

Assist Wealth Advisors in developing client relationships

Assist Wealth Advisors in maintaining client relationships

Provide client service support

Process account applications

Process custodial paperwork

Process investment advisory agreements

Process money movements

Respond to client requests

Process documents from clients

Assist in meeting preparation

Coordinate with Private Fund team

Review quarterly reports

Work with financial custodians

Establish client accounts

Maintain client accounts

Update client accounts

Track client information in SharePoint

Update client information in SharePoint

Track client information in Salesforce

Update client information in Salesforce

Track information sent to financial custodians

Verify receipt of information

Track client money movement requests

Communicate money movement information to Advisors

Notify Wealth Advisors if trades are needed

Process Required Minimum Distributions

Follow Waverly compliance policies

Follow Waverly compliance procedures

How You'll Work.

Team & Collaboration

Liaison between clients and advisors; Liaison between clients and financial planners

Communication Scope

Written communication; Verbal communication

Full Job Description

Waverly Advisors’ primary goal is to serve our clients, one another, and our communities. We aren’t your typical wealth management firm. Our intense client focus is at the center of everything we do. We go far beyond just managing our clients’ investments, offering truly in-depth financial planning. We set ourselves apart by actually living and acting on our guiding principle, ‘Serve.’ It is the reason we go to work every day. In this role, you’ll be challenged to take on work that upholds our guiding principle and drives Waverly Advisors forward. We hope you’ll grow as a person and leader in your field and transform those around you as well. We are looking to add an experienced Client Service Associate to the team in Sarasota, FL. The position will initially be remote but will transition to hybrid as we gain office space in that region. The Client Service Associate is an essential part of the Waverly Advisors team, regularly serving as the liaison between clients and advisors/financial planners, as part of our overall client experience. A successful candidate will have the ability to effectively communicate with clients and team members, excellent attention to detail, strong written and verbal communication skills, an energetic and positive attitude, and a willingness to learn. Organizational skills, resiliency and flexibility, promptness and the ability to anticipate needs are necessary in all tasks and responsibilities. Responsibilities: Serves as a primary point of contact for clients and assists Wealth Advisors in developing and maintaining client relationships. Provides all client service support including account applications, custodial paperwork, investment advisory agreements and money movements. Responds to all internal and external client requests in a timely manner. Processes all documents from clients including advisory agreements, account applications or other custodial paperwork. Assists in all meeting preparation including binding and preparing prese

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