SPS-North America
ClientServiceAssociate
“Client Service Associate at SPS-North America. Receive inbound mail. Process inbound mail”
What You'll Achieve.
Employees receive prompt service; Employees receive courteous service; Employees receive professional service; Mail processed accurately; Mail processed on time; Shipping processed accurately; Shipping processed on time; Office equipment remains operational; Office equipment remains stocked; Workplace spaces organized; Workplace spaces presentation-ready; Productivity stays high; Clients remain confident
Industry & Context.
Troubleshooting equipment
What They're Looking For.
Must Have
Customer service mindset, High attention to detail, Reliability, Ability to manage multiple operational tasks simultaneously, Professional communication skills, Proactive approach
What You'll Do.
Distribute mail/packages
Manage shipping transactions
Notify employees of deliveries
Serve as point of contact for mail inquiries
Serve as point of contact for package inquiries
Monitor copy/print devices
Maintain copy/print devices
Assist with copy/print requests
Submit work orders for equipment service
Maintain service center area
Monitor office supplies
Replenish office supplies
Maintain client breakrooms
Maintain kitchen areas
Service barista stations
Service meeting spaces
Provide backup reception coverage
Provide backup concierge coverage
Set up conference spaces
Assist with building occupant moves
Perform light maintenance tasks
Perform light cleaning tasks
Identify ways to add value during downtime
How You'll Work.
Communication Scope
Professional communication
Applying for this Client Service Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about SPS-North America?
Real rants from real employees. Read before you apply.