SPS-North America

ClientServiceAssociate

$55–75k ~AI est. New York, New York, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Service Associate at SPS-North America. Skills: Office support, Supply management, Mailroom operations. Process outgoing shipments. Assist with large mailings”

Industry & Context.

Eligibility Requirements

Lift and move boxes weighing up to 40 lbs safely

What They're Looking For.

Must Have

Ability to lift and move boxes up to 40 lbs, Open to learning new skillsets in spreadsheet creation and document preparation, Willingness to learn, grow and participate in an open plan office environment

Nice to Have

Basic knowledge of shipping processes, particularly FedEx, Familiarity with basic office software, including Excel and Word, Previous experience in inventory management, Previous experience in print production, Previous experience in mailroom operations, Good organizational skills, Comfortable with paperwork, Comfortable with recording keeping, Comfortable with note taking

What You'll Do.

Process outgoing shipments

Assist with large mailings

Assist with large shipments

Receive incoming mail

Distribute incoming mail

Process print requests

Process reprographics requests

Submit service requests for printers

Conduct pantry sweeps

Restock pantry supplies

Monitor pantry supplies

Order pantry supplies

Assist with organizing office events

Assist with office setups

Collaborate with onsite team

Support day-to-day office operations

Restock office supplies

Maintain inventory records for office supplies

Advise office team on reordering

Advise office team on replenishment

How You'll Work.

Team & Collaboration

Onsite team; Office team; Different departments; Different personnel

Full Job Description

We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation. Key Responsibilities: Mailroom Operations: • Process outgoing shipments, including FedEx and other carriers. • Assist with large mailings, shipments. • Receive and distribute incoming mail and packages. Print Requests/Fleet Management: • Process print and reprographics requests. • Check and submit service requests for all printers. Pantry Maintenance: • Conduct scheduled pantry sweeps. • Restock pantry supplies. • Monitor and order pantry supplies. General Office Support: • Assist with organizing office events and setups • Lift and move boxes weighing up to 40 lbs safely. • Collaborate with the onsite team to support day-to-day office operations. Supply Management: • Restock office supplies as needed. • Maintain inventory records for office supplies. • Advise office team when and what reordering /replenishment is required in a written format. Requirements: • Strong attention to detail and organizational skills • Ability to lift and move boxes up to 40 lbs. • Basic knowledge of shipping processes, particularly FedEx (preferred but not required). • Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation. • A positive attitude and ability to work both independently and contribute as part of a team. Preferred Skills: • Familiarity with basic office software, including Excel and Word. • Previous experience in inventory management, print production, or mailroom operations. • Good organizational skills, comfortable wi

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