Focus Partners Wealth

Finance / FinServ

ClientServiceAssociate

$60–70k Massachusetts, United States Remote Friendly
The Brief

“Client Service Associate at Focus Partners Wealth. Skills: Client Service, Operational Support, Communication. Deliver accurate, timely service. Serve as primary liaison”

What You'll Achieve.

One-contact resolution mindset; Ensure work is completed accurately and thoughtfully; Recognizing the importance of accuracy

Industry & Context.

Finance / FinServ
Problems you'll solve

Problem-solving skills; Take ownership of issues through final resolution

What They're Looking For.

Must Have

Bachelor's Degree with 1+ years relevant experience, Proficiency in Microsoft Office applications, Clear and effective written and verbal communication skills, Ability to manage multiple priorities in a fast-paced environment

Nice to Have

Salesforce experience preferred, interest in financial planning and investments

What You'll Do.

Serve as primary liaison

Provide end-to-end operational support

Manage and prioritize requests

proactive communication

Ensure precision and consistency

Coordinate tax return assembly

Document organization

Communicate receipt and delivery

Submit electronic tax filings

How You'll Work.

Team & Collaboration

Partner closely with Wealth Advisors; Serve as primary liaison among custodians, operations team, advisors, and clients; Communicate & coordinate with clients, advisors, and internal teams

Communication Scope

Clear and effective written and verbal communication skills; Maintain clear, proactive communication

Process & Methodology

Manage multiple timelines, Manage and prioritize multiple advisor and client requests

Free ATS check

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