Focus Financial Partners

Wealth Management

ClientServiceAssociate

$55–60k Hunt Valley, Maryland, United States Remote Friendly
The Brief

“Client Service Associate at Focus Financial Partners. Skills: Client service, Operational support, Relationship management. Deliver accurate, timely service to advisors and clients with a “one-contact resolution” mindset. Take full ownership of issues through final resolution”

What You'll Achieve.

Ensure work is completed accurately and thoughtfully; Pride in getting the details right; One-contact resolution mindset

Industry & Context.

Wealth Management
Problems you'll solve

Problem-solving skills

What They're Looking For.

Must Have

1+ years relevant experience (including internships), Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, Clear and effective written and verbal communication skills, Ability to manage multiple priorities in a fast-paced environment while working both independently and collaboratively, interest in financial planning and investments, with a desire to grow and develop in the role

Nice to Have

Salesforce experience preferred

What You'll Do.

timely service to advisors and clients with a “one-contact resolution” mindset

Take full ownership of issues through final resolution

Serve as the primary liaison among custodians

Provide end-to-end operational support including account openings

required documentation

and proactive follow-through on client- and advisor-initiated requests

Manage and prioritize multiple advisor and client requests across email

proactive communication with advisors and clients

Provide timely updates and managing expectations

Ensure precision and consistency in processing requests and transactions

How You'll Work.

Team & Collaboration

Partner closely with Wealth Advisors to support and strengthen client relationships; Serve as the primary liaison among custodians, the operations team, advisors, and clients; Work both independently and collaboratively

Communication Scope

Clear and effective written and verbal communication skills; Maintain clear, proactive communication with advisors and clients; Providing timely updates

Process & Methodology

Manage multiple timelines, Manage and prioritize multiple advisor and client requests

Free ATS check

Applying for this Client Service Associate role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Focus Financial Partners?

Real rants from real employees. Read before you apply.

Read Company Rants →