Northern Trust

Financial Services

ClientRelationshipManager(CommercialBanking)

$130–130k Chicago, Illinois, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Client Relationship Manager (Commercial Banking) at Northern Trust. Skills: Client relationship management, Commercial banking, Sales. Manage service needs. Manage relationship needs”

What You'll Achieve.

Support client profitability; Support relationship growth

Industry & Context.

Financial Services
Eligibility Requirements

Travel as needed

What They're Looking For.

Must Have

5+ years client service experience, Knowledge of banking, Knowledge of funds, Knowledge of treasury management, Knowledge of client relationship management, Negotiation skills, Leadership skills, Sales skills, Client service skills, Proficiency in Excel, Proficiency in PowerPoint, Proficiency in reporting tools, Knowledge of credit regulations, Knowledge of operational risk regulations, Knowledge of compliance risk regulations, Understanding of portfolio management, Technical aptitude with data, Technical aptitude with systems, Technical aptitude with digital tools

Nice to Have

AML/KYC knowledge, APIs knowledge, ISO 20022 knowledge

What You'll Do.

Manage relationship needs

Build client relationships

Identify opportunities to expand products

Identify opportunities to expand services

Partner with internal teams

Grow shared client accounts

Anticipate client needs

Deliver tailored solutions

Respond to client inquiries

Coordinate daily account activity

Collaborate across the bank

Implement client solutions

Maintain accurate documentation

Develop insight into client goals

Develop insight into business models

Develop insight into market challenges

Advise clients on products

Advise clients on regulations

Advise clients on market developments

Promote relevant solutions

Support implementation of new services

Support client profitability

Support relationship growth

Assess client creditworthiness

How You'll Work.

Team & Collaboration

Internal relationship teams; Across the bank

Full Job Description

**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Client Relationship Manager (Banking)** **Role Summary** Join us as a Client Relationship Manager and help shape high-value client partnerships through strategic guidance, responsive service, and growth-focused solutions. This role is ideal for a relationship-driven professional who excels at deepening client connections, solving complex needs, and creating long-term value across institutional trust and commercial banking accounts. **Key Responsibilities** * Manages service and relationship needs for institutional trust and commercial banking clients. * Builds client relationships and identifies opportunities to expand products and services. * Partners with internal relationship teams to grow shared client accounts. * Anticipates client needs and delivers tailored solutions. * Responds to client inquiries and coordinates daily account activity. * Collaborates across the bank to implement client solutions. * Maintains accurate documentation of services, procedures, and client communications. * Develops insight into client goals, business models, and market challenges. * Advises clients on products, regulations, and market developments affecting their business. * Promotes relevant solutions and supports successful implementation of new services. * Supports client profitability and relationship growth. * Assesses client creditworthiness. * Travels as needed to support client service and busines

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