United Overseas Bank Ltd
Banking
ClientRelationshipManager
“Client Relationship Manager at United Overseas Bank Ltd. Skills: Client Relationship Management, Service Excellence, Stakeholder Management. Manage, strengthen, and sustain client relationships. Understand client needs”
What You'll Achieve.
Minimize client attrition; Support deposit growth; Uplift client portfolio quality
Industry & Context.
What They're Looking For.
Must Have
3 to 8 years of relevant experience in banking, client servicing, or relationship management, understanding of banking processes, service operations, and client-servicing frameworks, interpersonal, communication, and coordination skills, with the ability to manage multiple client needs effectively with service mindset, Self-motivated, organised, and committed to delivering service excellence
Nice to Have
Prior exposure to AML/KYC or regulatory processes within financial institutions is advantageous
What You'll Do.
and sustain client relationships
Understand client needs
Coordinate service resolutions
Ensure adherence to service
and regulatory standards
Enhance client satisfaction
Support retention efforts
Support business growth through mortgage cross-sell opportunities
Ensure full compliance with KYC/AML requirements
Serve as primary service liaison for Privilege clients
Deliver seamless client experiences
Provide timely and accurate information
Uphold KYC and AML responsibility
How You'll Work.
Team & Collaboration
Coordinate with internal stakeholders to deliver seamless client experiences
Communication Scope
communication skills
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