Kochava
Technology
ClientRelationshipManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Relationship Manager at Kochava. Manage customer relationships. Drive customer retention”
Industry & Context.
What You'll Do.
Manage customer relationships
Drive customer retention
Ensure customer satisfaction
Maximize customer value realization
Serve as the primary point of contact
Onboard new customers
Develop success plans
Monitor customer health
Identify expansion opportunities
Advocate for customer needs
Gather customer feedback
Collaborate with internal teams
Conduct business reviews
Manage renewals and escalations
How You'll Work.
Team & Collaboration
Internal teams
Full Job Description
## Description Kochava provides a unified platform with solutions for advertisers and publishers across the omni-channel advertising ecosystem to link media investments to outcomes. Kochava is an industry leader in the advertising ecosystem, providing tools and technologies for leading brands, agencies, and premium publishers for measurement and attribution, media mix modeling (MMM), and search ads optimization. We enable the visibility into and management of trillions of data points, hundreds of millions of users, and billions of dollars in lifetime value (LTV) and paid ad spend. Our suite of solutions are used as a growth stack for leading brands and publishers - empowering them to see and manage their data and unleash the power of their connected audiences. As a member of the Foundry team, you will serve as a strategic and technical liaison between Kochava’s most advanced analytics, AI, and measurement capabilities and both external clients and internal stakeholders. This role requires exceptional communication and project management skills, exposure to a broad range of organizational disciplines, and the ability to translate complex data science, attribution, and advanced measurement insights into actionable business strategies. The ideal candidate possesses deep analytical expertise, strong consultative skills, is passionate about leveraging AI and emerging technologies to create smarter workflows and eager to educate clients and learn more about advertising technologies across Mobile, Web, CTV, DOOH, OOH, Audio, and Theatrical environments. Performance for this role will be measured by the quality and strategic impact of analytical deliverables, operational excellence in project and account management, ability to build scalable processes around advanced measurement and strategic initiatives, effectiveness in communicating complex analytical conclusions, and measurable business outcomes generated from client-facing recommendations and optimization strateg
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