U. S. Bank

Financial Services

ClientRelationshipConsultant2(Banker)

$0–0k Milpitas, California, United States FULL TIME
The Brief

“Client Relationship Consultant 2 (Banker) at U. S. Bank. Skills: Client Relationship Building, Financial Needs Assessment, Product Recommendation. Build relationships with customers. Assess and attend to customers’ banking needs”

Industry & Context.

Financial Services
Eligibility Requirements

National Mortgage Licensing System (NMLS) registration under the terms of the S. A. F. E. Act of 2008 and Regulation Z, Subject to criminal background and credit check, Must meet or maintain NMLS registration requirements, including satisfactory criminal and credit record

What They're Looking For.

Must Have

High school diploma or equivalent, Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Nice to Have

Proven ability to build and foster relationships with clients through proactive outreach and follow up, Ability to effectively engage and communicate with clients, Thorough knowledge of applicable bank and branch policies, procedures and support systems, Proven customer service and interpersonal skills, Experience with using and demonstrating digital products and self-service technologies, Ability to explore and identify a customer’s true needs while leveraging a digital first mindset, Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively, Experience in the financial services industry

What You'll Do.

Build relationships with customers

Assess and attend to customers’ banking needs

Obtain and process customer and account information

Demonstrate and educate clients on products and services

Recommend solutions based on customer goals

Proactively outreach and follow up with clients

Identify solutions for new and existing clients

Maintain knowledge of banking products and services

Greet clients and process basic transactions

Develop collaborative partnerships with team members

Open new consumer and business accounts

Complete service requests and submit credit applications

Educate clients on digital products and services

Leverage resources and technologies to optimize client experience

How You'll Work.

Team & Collaboration

Develop collaborative partnerships with branch team members and partners to best serve clients.

Communication Scope

Effectively engage and communicate with clients

Free ATS check

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