LVH
Hospitality
ClientRelationsCoordinator
Neural analysis suggests this role is
optimal for experienced candidates.
“Client Relations Coordinator at LVH. Skills: Client relations, Sales processes, Revenue generation, Deal closure. Manage initial communication. Build client profiles”
Industry & Context.
What They're Looking For.
Must Have
3+ years experience, Bachelor's degree, English communication skills, CRM experience, Google Suite experience, Organizational tools experience, Multi-tasking capabilities, Working effectively under deadlines, Customer service principles knowledge, Working together with team members, Appreciates diverse capabilities, Working effectively, Sets high standards, Assuming responsibility, Accountability
Nice to Have
Experience with luxury clients, Experience with high-net-worth clients
What You'll Do.
Manage initial communication
Build client profiles
Maintain client profiles
Qualify inbound leads
Support deal-closing process
Ensure data completeness
Prepare PAC templates
Assist creating proposals
How You'll Work.
Team & Collaboration
Client Relations Management; Client Relations Directors; Team Lead
Communication Scope
Verbal communication; Written communication
Full Job Description
LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends. Under general supervision, the Client Relations Coordinator will provide direct support and liaison to the Client Relations Management to perform related work as required. ESSENTIAL FUNCTIONS * Manage all initial communication with clients across multiple channels (email, calls, chat, etc.) * Build and maintain comprehensive client profiles within the CRM system * Qualify inbound leads through initial assessment of client background, preferences, and requirements * Assign high-value and suitable leads to Client Relations Directors * Support the team throughout all stages of the deal-closing process * Ensure accuracy, completeness, and proper tracking of data within the CRM system * Monitor and trace lead sources to support marketing insights and future initiatives * Prepare documents and conduct research as needed to support client requirements * Prepare PAC (Pricing and Availability Check) templates based on client requirements * Reach out to property owners and managers to confirm availability, pricing, and terms * Assist in creating proposals based on provided instructions * Submit proposals for review and approval by the Team Lead and/or Director * Perform other related tasks as assigned by the Client Relations Director – Operations COMPENSATION * Competitive gross monthly salary ranging from €1,200 to €1,400 * Performance-based bonus structure * Minimum of 20 days of paid time off annually * Paid public holidays in accordance with the Serbian holiday calendar * Paid sick leave in accordance with applicable Serbian labor law * Work equipment stipend * Private health insurance * Flexible wo
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