ClientProgramCoordinator

Client Program Coordinator Location: Newton, Massachusetts (Hybrid, 2-3 days per week in office) Reporting to: Client Program Manager Employment Type: Full-Time Salary: $55,000 Position Summary The Client Program Coordinator (CPC) serves as a key member of our operations team, which supports the account management and business development teams. The CPC plays a central role in helping to guide clients through our onboarding, product delivery, and renewal process to help drive revenue growth. Primary responsibilities include executing operations and logistics for our training programs, developing relationships with client accounts, which could be across corporate, public, and university verticals, and contributing to key account retention and expansion. The CPC must thrive in novel, high-stakes situations that require creativity, intuition, and big-picture thinking, and will have an opportunity to work closely with senior leaders at Wall Street Prep as well as with decision-makers at top investment banks, private equity firms, and Fortune 500 Companies Key Responsibilities Client Program Management Support Client Program Managers by coordinating all logistics for live seminars (in person and/or virtual) including scheduling, being proactive with internal communications with trainers, reviewing travel bookings, and having professional client communications. Take the lead in executing additional tasks related to key client accounts and the integration of users into our LMS system. Coordinate planning/debrief calls with existing clients. Assist with client quarterly business review sessions or other periodic check-ins Work with our business development teams to provide best-in-class service to our potential future and existing key corporate client accounts. Oversee and execute on logistics for our University, Public Seminars and/or virtual or live team or marketing events. This includes scheduling, coordinating calendar invites, reviewing travel booking, creating logist