Titan
Banking
ClientPartner
Neural analysis suggests this role is
optimal for Mid candidates.
“Client Partner at Titan. Skills: Client Relationship Management, Project Management, Product Strategy. Serve as primary post-sale point of contact. Manage multiple client engagements”
What You'll Achieve.
guiding them from onboarding through successful adoption and scale; driving continuous improvement; keeping engagements on schedule
Industry & Context.
What They're Looking For.
Must Have
3+ years of experience in technology implementations, program management, product management, or customer success, Proven track record managing complex, multi-stakeholder engagements end-to-end, executive presence, Experience in product or program, Highly organized, High agency and extreme ownership
Nice to Have
Banking or fintech experience a plus
What You'll Do.
Serve as primary post-sale point of contact
Manage multiple client engagements
Champion client perspective internally
Partner with Forward Deployed Engineers
Identify and explore use-cases
Lead enablement sessions
Project-manage platform onboarding
How You'll Work.
Team & Collaboration
working directly with Titan's product and engineering teams; Partner closely with Titan's Forward Deployed Engineers; collaboration with senior client stakeholders
Communication Scope
written and verbal communication skills
Process & Methodology
Project-manage platform onboarding, Develop and maintain project plans
Full Job Description
Titan is building the AI platform for banking – creating the models and agents that will define the industry. Led by a team of former CTOs with multiple exits, former bank operators and former regulators, we're seeking a Client Partner to be the primary relationship owner between Titan and our banking clients, guiding them from onboarding through successful adoption and scale. What you'll do - Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption - Manage multiple client engagements simultaneously, balancing priorities across accounts without losing quality or momentum - Lead client calls, executive meetings, and kickoff meetings - setting the agenda, driving decisions, and keeping momentum - Champion the client perspective internally - distilling feedback into clear product signals and working directly with Titan's product and engineering teams to shape roadmap decisions and drive continuous improvement - Partner closely with Titan's Forward Deployed Engineers as the strategic client lead throughout the full delivery lifecycle - Identify and explore potential high-value use-cases and expansion opportunities in collaboration with senior client stakeholders - Lead enablement sessions with users and key stakeholders, building the AI literacy and advocacy needed for lasting adoption - Project-manage platform onboarding, implementation milestones and priorities - tracking progress, surfacing risks, and keeping engagements on schedule - Develop and maintain project plans, status reports, and escalation paths for client stakeholders Required qualifications - 3+ years of experience in technology implementations, program management, product management, or customer success - Proven track record managing complex, multi-stakeholder engagements end-to-end - Strong executive presence - comfortable owning executive meetings, navigating organizational dynamics, and representing Titan at the lea
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