Outerspace

3PL Fulfillment

ClientOperationsManager

$75–85k Phoenix, Arizona, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Client Operations Manager at Outerspace. Skills: Client operations, Fulfillment operations, Relationship management, Data analysis. Serve as primary operational liaison for a portfolio. Ensure day-to-day fulfillment operations run smoothly”

Industry & Context.

3PL Fulfillment
Problems you'll solve

Analytical problem solving; Solution-oriented approach

Eligibility Requirements

Support high-volume periods

What They're Looking For.

Must Have

Primary operational liaison for a portfolio of DTC brands, Ensure day-to-day fulfillment operations run smoothly, Meet SLAs, Maintain clear communication, Support clients, Relationship management, Operational oversight, Analytical problem solving, Comfort interpreting and presenting data, Experience using WMS platforms, Excellent communication skills, Calm, solution-oriented approach, Manage multiple clients, priorities, and escalations simultaneously, Support high-volume periods, especially during Q4

Nice to Have

Deposco WMS experience is a plus

What You'll Do.

Serve as primary operational liaison for a portfolio

Ensure day-to-day fulfillment operations run smoothly

Maintain clear communication with clients

Ensure clients feel supported and informed

Manage client relationships

Oversee operational functions

Solve analytical problems

How You'll Work.

Team & Collaboration

Collaborative cross-functional work

Communication Scope

Client communication

Full Job Description

Welcome to Outerspace's official job board, where opportunities are endless. Explore career openings and join our dynamic team. Discover fulfilling roles across various functions and locations within Outerspace. Your next career move starts here - apply today! Client Operations Manager – Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today’s leading DTC and eCommerce brands. We pair world-class operations with people-focused service and transparent technology to help brands scale with confidence. As we continue to grow, we’re looking for a Client Operations Manager who thrives in a fast-paced, data-driven environment and is passionate about building strong, trust-based client partnerships. About the Role The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You’ll ensure day-to-day fulfillment operations run smoothly, SLAs are met, communication stays clear, and that clients feel supported and informed. This role is equal parts relationship management, operational oversight, and analytical problem solving. Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. What You’ll Do Client Relationship comfort interpreting and presenting data. Experience using WMS platforms (Deposco is a plus, but not required). Excellent communication skills with a calm, solution-oriented approach. Ability to manage multiple clients, priorities, and escalations simultaneously. Comfortable supporting high-volume periods, especially during Q4. Compensation Range: $75,000 - $85,000 DOE Benefits: Paid Time Off Paid Holidays Insurance (medical, dental, vision) HSA & FSA 401(K) matching and more! Outerspace will never extend a job offer without first conducting a formal interview process, which includes multiple virtual and/or in-person interviews. We will never request sensitive personal information — including Social Security numbers or ban

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