ClientOperationsandProgramCoordinator

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.   Our client helps organizations deliver transformational learning experiences, professional development programs, and community-driven initiatives that create meaningful participant outcomes. By combining structured program delivery, operational excellence, and high-touch client support, they empower participants to stay engaged, achieve milestones, and maximize the value of every program experience. Their team is committed to building scalable systems, fostering strong community engagement, and delivering exceptional experiences across every stage of the client journey. Role Overview The Client Operations and Program Coordinator will serve as a critical operational partner responsible for supporting onboarding, program delivery, participant engagement, scheduling, reporting, community operations, and client support activities. This individual will help ensure programs run efficiently, participants remain engaged, operational processes are executed consistently, and internal systems remain accurate and up to date. Location Fully Remote | 9 AM - 5 PM EST Key Responsibilities Program Operations • Support delivery of client cohorts and learning programs. • Track participant engagement and attendance. • Monitor completion of assigned actions and follow-up activities. • Assist with program audits and quality checks. • Coordinate program communications and reminders. • Support weekly content and replay distribution. Community Operations • Manage recurring community engagement activities. • Publish approved community posts and announcements. • Monitor community questions and route issues appropriately. • Encourage participation and engagement within client communities. • Assist with community organization and maintenance. Scheduling and Coo