MEDFAR Clinical Solutions

healthcare

ClientOnboardingSpecialist

Montreal, Quebec, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Client Onboarding Specialist at MEDFAR Clinical Solutions. Skills: client onboarding, seamless adoption, implementation, training, configuration, interface building, process development. support clinic staff in the seamless adoption of our web-based electronic medical record (MYLE). ensuring a successful implementation tailored to the unique needs and requirements of each clinic”

What You'll Achieve.

seamless adoption of our web-based electronic medical record (MYLE); successful implementation tailored to the unique needs and requirements of each clinic; enhance clinical processes; successful deployment of our products; optimize the use of the MYLE product and ensure a streamlined clinical workflow; satisfaction of our clients

Industry & Context.

healthcare
Problems you'll solve

Implementing corrective and preventive measures to enhance clinical processes, with a focus on continuous improvement.

Eligibility Requirements

Trips will be required, Schedule flexibility and availability to travel throughout Québec or other provinces.

What They're Looking For.

Must Have

Post-secondary studies in the fields of health, education, health software, and project management. any other relevant field or equivalent experience., 6 months to 3 years of relevant experience., sense of organization and structure of a work plan., Excellent customer service and thoroughness., Ability to establish fruitful interpersonal relationships and recognize complex emotions coming from others., ability to work as part of a team showing versatility and flexibility., Excellent communication in both English and French orally and in writing.

What You'll Do.

support clinic staff in the seamless adoption of our web-based electronic medical record (MYLE)

ensuring a successful implementation tailored to the unique needs and requirements of each clinic

collaborating with the onboarding team to define the specific requirements of new customers

engaging in remote and on-site project deployments

creating and delivering well-structured training programs tailored to clinics' clerical and medical staff

coordinating and conducting informative training sessions for clinic clients

planning and configuring the necessary technological infrastructure

building functional interfaces

developing IT clinical processes that optimize the use of the MYLE product

designing engaging presentations

preparing detailed project reports

implementing corrective and preventive measures to enhance clinical processes

How You'll Work.

Team & Collaboration

Collaborating with the onboarding team; part of our multidisciplinary team; ability to work as part of a team

Communication Scope

Excellent communication in both English and French orally and in writing

Process & Methodology

project management, project deployments, project reports

Full Job Description

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy). Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative. As a Client Onboarding Specialist, your primary focus will be to support clinic staff in the seamless adoption of our web-based electronic medical record (MYLE). Your role is integral to ensuring a successful implementation tailored to the unique needs and requirements of each clinic. Your contribution to the onboarding team is pivotal, as it directly influences and enhances clinical processes. Reporting to the Director of Onboarding, you will be an essential part of our multidisciplinary team, dedicated to welcoming new clients and guiding them in the seamless adoption of our care management solutions. Main Responsibilities * Collaborating with the onboarding team to define the specific requirements of new customers. * Engaging in remote and on-site project deployments, adapting your approach based on project size and complexity, and utilizing specialized tools for effective integration. * Creating and delivering well-structured training programs tailored to clinics' clerical and medical staff. * Coordinating and conducting informative training sessions for clinic clients to address their queries. * Planning and configuring the necessary technological infrastructure to facilitate the deployment of MEDFAR's products. * Building functional interfaces that are essential for the successful deployment of our products. * Developing IT

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