Nava
Healthcare
ClientManager-SeniorClientManager-LargeGroup
Neural analysis suggests this role is
optimal for Senior candidates.
“Client Manager-Senior Client Manager - Large Group at Nava. Skills: Client management, Benefits strategy, Client relationships. Manage large group employer clients. Serve as trusted advisor”
What You'll Achieve.
Create superfan clients
Industry & Context.
Travel to New York
What They're Looking For.
Must Have
Bachelor's Degree in business-related field, 7-15 years employee benefits experience, 5+ years managing accounts, Experience supporting New York large employer groups, Knowledge of large group plans, Knowledge of financial arrangements, Knowledge of health products, Health Insurance License required, Excel proficiency, PowerPoint proficiency, Google suite proficiency, Written communication skills, Verbal communication skills, Comfortable public speaking
Nice to Have
New York-based candidate, Willing to travel to New York
What You'll Do.
Manage large group employer clients
Serve as trusted advisor
Address client needs proactively
Lead annual service plan execution
Support open enrollment
Support vendor deployment
Support member education
Design benefit solutions
Create client deliverables
Present renewal presentations
Present financial reporting
Present budget reviews
Present education sessions
Enhance client experience
Streamline day-to-day servicing
Ensure exceptional delivery
Strengthen client success capabilities
Manage executive relationships
Deepen client relationships
Create superfan clients
Deliver benefit solutions
How You'll Work.
Team & Collaboration
Internal teams; Vendor partners
Communication Scope
Presenting renewals; Presenting financials; Presenting open enrollments; Webinar recordings
Process & Methodology
Service plan execution
Full Job Description
Who We Are Nava is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and empower employees to navigate their benefits with ease. In a $50B industry hungry for change, Nava is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans. About This Role & Why It Matters We’re hiring a Large Group Client Manager-Senior Client Manager to join our East Coast Client Success team and support our New York client portfolio. This role is ideal for someone who can roll up their sleeves on the tactical work while also serving as a consultative benefits expert who leads client engagements with strategic insight. We’re specifically looking for experience independently managing large group employer relationships in the 100-2,000 life range. This is a fully remote role, with a strong preference for New York-based candidates or those with extensive large group experience who are willing to travel to New York for in-person client meetings. What makes this opportunity unique: at Nava, you’ll be on the frontlines supporting our #fixhealthcare mission by helping employers and employees get more value from their benefits. You’ll have the chance to make an outsized impact, while working with industry leading AI-powered tools transforming how HR teams manage renewals and how employees experience their benefits. This is a c
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