Jll
Real Estate
ClientManager,LeaseAdministration
Neural analysis suggests this role is
optimal for Mid candidates.
“Client Manager, Lease Administration at Jll. Skills: Lease Administration, Client Management, Relationship Management, Financial Acumen, Data Analysis, Communication. Serving as Relationship manager and first point of client escalations. Client/vendor/landlord relationship management”
What You'll Achieve.
grow our core business; exceed client and key stakeholder expectations; ensure that client(s) accounts are in full compliance with all internal and client specific policies and procedure; strengthen internal controls and improve data quality; delivery of projects against expectations, including on-budget and to outlined/agreed upon specifications; driving yourself, the team and the firm forward
Industry & Context.
Ability to spot issues proactively and head them off and/or start the solutioning process; solves complex problems; simplifies the complex
light travel, Candidates must be authorized to work in the United States without sponsorship., background check for any convictions directly related to its duties and responsibilities.
What They're Looking For.
Must Have
Bachelor’s degree, At least 5 years of work experience in Lease Administration, Real Estate Accounting, Real Estate Law or Property Management, 2 years previous experience in a supervisory role operating at a strategic level with both internal and external teams, financial/analytical skills, Ability to maintain a attention to detail with a continued high efficiency and accuracy rate for performing work/tasks, Ability to spot issues proactively and head them off and/or start the solutioning process, Ability to understand and interpret data, and use of technology to be more efficient, Desire to learn and grow, advanced skills in Microsoft Excel to slice, dice, and filter large data sets, Proficiency in Microsoft Office suite (Word, Excel & Outlook), ability to consolidate data and master company specific account and database programs, Strong, proactive and effective communication skills – both written and spoken, Ability to build relationship and work within various internal teams
Nice to Have
Multilingual a plus, Willingness for light travel
What You'll Do.
Serving as Relationship manager and first point of client escalations
Client/vendor/landlord relationship management
Provide coaching for team members regarding procedures
desktop audits and billing calculations
Responsible for ensuring that client(s) accounts are in full compliance with all internal and client specific policies and procedure
Reviewing abstracts and interpreting commercial lease documents (leases
Resolution of rent and other landlord/tenant issues
Oversee subtenant account management
including the billing and collections of third-party tenant rents
review of the cash receipts posting reports and review of the monthly Delinquency Report
Coordinate invoicing to client(s) and collections as necessary
Document and share best practices
participate in efforts to strengthen internal controls and improve data quality
exposure and leadership of other special projects as assigned by manager
abstract & reviews client leasing details
drive our client deliverables and key initiatives
management and resolution of client leasing management
ensure accurate reporting and reconciliation of information
foster critical relationships between various individuals
teams and our clients
delivery of projects against expectations
including on-budget and to outlined/agreed upon specifications
How You'll Work.
Team & Collaboration
Provide oversight, management and development to our broader Lease Administration Team; foster critical relationships between various individuals, teams and our clients; work within various internal teams; actively collaborates; helps others succeed
Communication Scope
communicate ideas clearly with planning team and lines of business; Strong, proactive and effective communication skills are important – both written and spoken; interpersonal skills with an ability to interact with executive level external and internal clients
Process & Methodology
delivery of projects against expectations, including on-budget and to outlined/agreed upon specifications, Support, exposure and leadership of other special projects as assigned by manager
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Client Manager, Lease Administration - JLL** We are seeking a Lease Administration Client Manager to join our Lease Administration team. Our Lease Administration platform supports a diverse set of client needs from basis management of lease abstractions and critical dates, to full financial management of landlord invoices and reconciliation audits. We provide comprehensive knowledge and access to data across the portfolio that enables our clients to make strategic real estate decisions that support and enhance their core business.. **What this job involves:** As a Lease Administration Client Manager, you will have exposure to the full scope of our Lease Administration platform. You will bring a strong knowledge & familiarity of Corporate Real Estate to our clients and other team members. You will be a key member of the team that provides oversight, management and development to our broader Lease Administration Team. You will abstract & reviews client leasing details and will help drive our client deliverables and key initiatives. You will be a key player in ensuring accuracy, management and resolution of client leasing management. Your expertise will ensure we continue to expertly support our clients and grow our core business. To be successful in this role, you should be able to ensure accurate reporting and reconciliation of information, and foster critical relationships between various individuals, team
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