U. S. Bank

ClientManager

$105–124k Philadelphia, Pennsylvania, United States FULL TIME
The Brief

“Client Manager at U. S. Bank. Skills: Client relationship management, Risk mitigation, Operational change implementation. Develop and maintain relationships with Corporate Trust clients. Manage the value of client relationships”

What You'll Achieve.

Manage the value of client relationships; Meet certain revenue goals; Meet new business goals; Meet expense goals; Successfully meet business objectives

Industry & Context.

Problems you'll solve

Resolve complex problems; Resolve client issues and disputes

Eligibility Requirements

Disclose/provide CIMA regulated activities information, Membership to professional bodies, References, Criminal history, Regulatory censure, Sanctions, Legal proceedings, Formal censure, discipline or public criticism, Work from a U. S. Bank location three (3) or more days per week, FINRA registration, NMLS registration, Reg Z compliance, Reg G compliance, OFAC compliance, NFA compliance, FCPA compliance, Bank Secrecy Act compliance, SAFE Act compliance, Federal guidelines on ethics, safety, or operational procedures, Comply with U. S. Bank policies and procedures, Code of Ethics and Business Conduct, Workplace conduct policies, Safety policies

What They're Looking For.

Must Have

Bachelor's degree, or equivalent work experience, Typically five to seven years of relevant experience

Nice to Have

Thorough knowledge of corporate trust and investment instruments, Thorough knowledge of account management, trust operations, project management, and legal regulations, Basic knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations, Ability to develop new business, Ability to resolve complex problems with minimal guidance, Ability to communicate quickly with clients to resolve client issues and disputes, Effective interpersonal, verbal and written communication skills

What You'll Do.

Develop and maintain relationships with Corporate Trust clients

Manage the value of client relationships

Review and accept new client relationships

Provide quality service based on client needs

Resolve problems quickly and effectively

Support new business conversations

Identify business risks and operational challenges

Mitigate risk and enhance operating systems

Coordinate development and implementation of operational changes

How You'll Work.

Team & Collaboration

Work with business development officers; Serve as a collaborative business partner with new business development staff

Communication Scope

Interpersonal communication; Verbal communication; Written communication

Process & Methodology

Project management

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