ClientManager-AlightLeaveSolutions-VA

Are you a fast learner who is fascinated by client interactions? Do you have advanced experience in leave and disability? **Our story** At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” **Our Values:** **Champion People** – be empathetic and help create a place where everyone belongs. **Grow with purpose –** Be inspired by our higher calling of improving lives. **Be Alight –** act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at [careers.alight.com](https://careers.alight.com/us/en). **About the Role** The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations. Is the primary point of contact for all assigned Leave Solutions Clients. This role is customer facing and is directly accountable for the day-to-day operational support and management of the client relationship. **Responsibilities** * Leveraging deep Absence and Disability domain expertise to resolve complex claim issues including escalations and client inquiries. * Developing and maintaining expertise in all Alight products and services and can convey value of the One Alight service model to clients. Instilling customer confidence and deepening brand strength through comprehensive do