GRAIL
Healthcare
ClientIntegrationEnablementSpecialist(ClinicalInformatics)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Integration Enablement Specialist (Clinical Informatics) at GRAIL. Skills: Client integration, Clinical informatics, EHR integration, Healthcare technology. Serve as client-facing integration lead. Guide partners through onboarding”
Industry & Context.
Problem-solving skills; Troubleshooting; Issue resolution
10% travel
What They're Looking For.
Must Have
2+ years experience in clinical informatics, 2+ years experience in healthcare IT, 2+ years experience in EHR integrations, 1+ years experience in clinical informatics, 1+ years experience in healthcare IT, 1+ years experience in EHR integrations, Client-facing implementation roles, Client-facing consulting roles, Understanding of healthcare workflows, Understanding of EHR systems, Understanding of integration standards, Experience leading client implementations, Experience leading cross-functional projects, Communicate complex technical concepts, Problem-solving skills, Organizational skills, Stakeholder management skills
Nice to Have
Experience with Epic (Aura), Experience with Athena, Experience with Quest, Experience with lab integrations, Epic certifications, Diagnostic labs experience, Oncology programs experience, Population health programs experience, Familiarity with clinical decision support, Familiarity with patient engagement workflows, Client-facing leadership, Consultative approach, Deep understanding of clinical workflow intersection, Deep understanding of technical workflow intersection, Ability to operate in high-growth environment, Ability to operate in ambiguous environment, Cross-functional collaboration skills, Process-oriented mindset, Focus on scalability, Focus on quality
What You'll Do.
Serve as client-facing integration lead
Guide partners through onboarding
Guide partners through implementation
Guide partners through activation
Support integration discovery
Support requirements alignment
Support workflow design discussions
Drive integration deployment
Ensure workflow alignment
Support scalable implementations
Support compliant implementations
Plan infrastructure enhancements
Execute infrastructure enhancements
Validate ordering workflows
Optimize ordering workflows
Validate resulting workflows
Optimize resulting workflows
Validate billing workflows
Optimize billing workflows
Validate operational workflows
Optimize operational workflows
Bridge gap between operations and implementation
Provide guidance on clinical decision support
Provide guidance on patient identification
Provide guidance on workflow optimization
Guide partners on integration architecture
Support requirements definition
Support solution design
Support integration specifications
Partner with internal teams
Translate client needs
Oversee User Acceptance Testing
Oversee workflow validation
Ensure integrations meet standards
Support troubleshooting
Support issue resolution
Support escalation management
Monitor post-launch performance
Support issue resolution
Address workflow gaps
Address integration gaps
Identify opportunities for scalability
Identify opportunities for standardization
Identify opportunities for process improvement
Support deal strategy
Support client conversations
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Internal software teams; Internal product teams; Internal engineering teams; Customer Service teams; Lab Operations teams; Product teams; Commercial teams; Field teams
Communication Scope
Communicate complex technical concepts
Process & Methodology
Cross-functional projects
Full Job Description
## Description Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking a Client Integration Enablement Specialist to drive successful onboarding and activation of client integrations across a rapidly expanding portfolio of partners and integration pathways. This role sits at the intersection of clinical workflows, healthcare technology, and client engagement, serving as a strategic partner to health systems, digital health companies, and provider organizations. The individual will lead client-facing integration efforts, ensuring seamless adoption of Galleri ordering and results workflows across multiple platforms, including Epic (Aura), Athena, Quest, point-to-point HL7 integrations, and other lab platforms. This role is highly cross-functional and requires the ability to translate between clinical, technical IT, and operational stakeholders to enable scalable, high-quality integrations. You are approved to work remotely from your City and State. While your primary workplace is your home, you may be required to travel occasionally to a GRAIL office or other locations to perform your work or attend team-related events. #
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