Factset
Financial Services
ClientImplementation&SupportSpecialist
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“Client Implementation & Support Specialist at Factset. Skills: implementation, support, Deep Sector strategy, Industry-specific Fundamentals data. Review and convert client Financial Excel models using FactSet’s Deep Sector data. Partner with strategic clients and prospects to become a trusted resource during trials, implementations, and other strategic engagements”
What You'll Achieve.
help our clients use FactSet’s Deep Sector and Industry-specific Fundamentals data in their day-to-day workflows; win market share against competitors; further ensure that FactSet is the provider of choice for Industry-specific analysis
Industry & Context.
analytical and reasoning skills
must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
What They're Looking For.
Must Have
2+ years of hands-on experience with client-facing teams within financial services, Bachelor’s Degree or equivalent combination of education and experience, Deep experience with FactSet’s product offerings and Microsoft Excel, communication, analytical and reasoning skills
What You'll Do.
Review and convert client Financial Excel models using FactSet’s Deep Sector data
Partner with strategic clients and prospects to become a trusted resource during trials
and other strategic engagements
Own the end-to-end workflow conversion process across Deep Sector-related engagements and opportunities
Contribute to the development of our Deep Sector offering by relaying granular product-specific feedback
feature requests and opportunities for differentiation that is grounded in real client experience
How You'll Work.
Team & Collaboration
Partner with strategic clients and prospects; work closely with our various Data Solutions teams; collaboration is always encouraged
Communication Scope
communication skills
Process & Methodology
Own the end-to-end workflow conversion process
Full Job Description
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. The Dealmakers and Wealth Implementation and Professional Services team is seeking an experienced professional with expertise in implementation and support to join our newly constructed and innovative team. Members in this position will play a key role in helping FactSet monetize its multi-year investment in our Deep Sector strategy. This is an exciting and unique growth opportunity to develop expertise in a highly specialized content area. You will work closely with our various Data Solutions teams to help our clients use FactSet’s Deep Sector and Industry-specific Fundamentals data in their day-to-day workflows, win market share against competitors and further ensure that FactSet is the provider of choice for Industry-specific analysis. **Responsibilities:** \- Review and convert client Financial Excel models using FactSet’s Deep Sector data \- Partner with strategic clients and prospects to become a trusted resource during trials, implementations, and other strategic engagements \- Own the end-to-end workflow conversion process across Deep Sector-related engagements and opportunities. \- Contribute to the development of our Deep Sector offering by relaying granular product-specific feedback, feature requests and opportunities for differentiation that is grounded in real client experience. **Qualifications:** \- 2+ years of hands-on experience with client-facin
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