State Street
ClientImplementationExecutive,ManagingDirector
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“Client Implementation Executive, Managing Director at State Street. Skills: commercial success of State Street Alpha client implementations, operational success of State Street Alpha client implementations, strategic success of State Street Alpha client implementations, delivery outcomes for the firm’s most complex, high‑value, and visible client transformations, State Street’s senior executive authority for implementation execution, client partnership, delivery governance, strategic change, exe”
What You'll Achieve.
commercial, operational, and strategic success of State Street Alpha client implementations; delivery outcomes for the firm’s most complex, high‑value, and visible client transformations; execution credibility; risk management; value realization; delivery integrity at scale; Successful delivery of Alpha implementation programs; Maintenance of delivery credibility with client executive leadership; Protection of State Street’s operational, reputational, and commercial interests; client outcomes; delivery integrity; executive stakeholder confidence; client business objectives; transparent, decision‑ready reporting; material scope, timeline, or financial impact; trusted, long‑term executive relationships with clients; delivery credibility; forecasting accuracy; resource utilization; delivery efficiency; financial discipline; talent development and succession planning; systemic delivery risks
Industry & Context.
judgment; risk awareness; problem-solving capability
Willingness and ability to travel as required
What They're Looking For.
Must Have
Deep understanding of financial markets and investment management operating models, including front, middle, and back office, Extensive experience leading large-scale, complex transformation programs within financial services, technology, or professional services environments, Familiarity with Agile delivery models, highly configurable technology platforms, and modern testing approaches, Experience engaging with global clients and leading distributed delivery organizations
What You'll Do.
Own end‑to‑end accountability for Alpha implementation programs
including client outcomes
and executive stakeholder confidence
Set program direction and success criteria aligned to Alpha strategy
contractual commitments
and client business objectives
Approve and govern integrated delivery plans across State Street teams
and critical third‑party providers
Establish and chair executive‑level internal and client governance forums
Serve as the senior escalation authority for delivery risks
and strategic trade‑offs
decision‑ready reporting to internal executives and client leadership
Own change control decisions with material scope
Act as the senior delivery counterpart to CIOs
and other C‑suite stakeholders
Build and sustain trusted
long‑term executive relationships with clients
Manage complex stakeholder dynamics
including conflicting priorities and cross‑organizational dependencies
Protect delivery credibility by addressing risks early and decisively
Own program financial governance
including budget management
and resource utilization
Ensure delivery efficiency and financial discipline across complex
Partner with commercial and product leadership to align delivery execution with client commitments
Provide senior leadership and direction to Program Directors
Actively coach senior delivery leaders and resolve high‑impact delivery challenges
Set delivery standards
and expectations across Alpha implementations
Influence talent development and succession planning within the Alpha Implementation organization
Drive continuous improvement across implementation methodology
Identify systemic delivery risks and lead corrective action at the enterprise level
Contribute to Alpha implementation strategy
operating model evolution
and client delivery innovation
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-organizational dependencies; Collaboration across divisions, geographies, and functions
Communication Scope
Exceptional written and verbal communication—concise, structured, and executive-ready
Process & Methodology
process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Enterprise‑Level Program Ownership, integrated delivery plans, Executive Governance & Risk Leadership, delivery risks, issues, and strategic trade‑offs, Financial & Commercial Oversight, program financial governance, budget management, forecasting accuracy, resource utilization, delivery efficiency, financial discipline, Organizational & People Leadership, Program Directors, Program Managers, and Project Managers
Full Job Description
**Who are we Looking** The Managing Director, Client Implementation Executive, is **accountable for the commercial, operational, and strategic success** of State Street Alpha client implementations. This role owns delivery outcomes for the firm’s most complex, high‑value, and visible client transformations and acts as **State Street’s senior executive authority** for implementation execution. The role operates at the intersection of **client partnership, delivery governance, and strategic change** , with direct accountability for execution credibility, risk management, and value realization. It requires the judgment to lead through ambiguity, the authority to challenge both clients and internal senior leadership, and the discipline to ensure delivery integrity at scale. This is a **senior leadership role** , expected to influence direction across the Alpha Implementation organization and the broader enterprise. **Why This Role Matters** State Street Alpha is a flagship enterprise platform that connects front, middle, and back office capabilities across the investment lifecycle. Alpha implementations are **mission‑critical, multi‑year transformations** that materially affect client operating models, risk posture, and competitive positioning. As a Managing Director, Client Implementation Executive, you will directly represent State Street at the most senior client levels, ensuring Alpha implementations are delivered with **discipline, transparency, and executive credibility** in a complex and fast‑moving market environment. **Executive Accountability** The Managing Director, Client Implementation Executive is the **single point of accountability** for: * Successful delivery of Alpha implementation programs * Maintenance of delivery credibility with client executive leadership * Protection of State Street’s operational, reputational, and commercial interests * Executive‑level governance, escalation, and decision‑making * Long‑term client relationship health during and
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