Northern Trust
Financial Services
ClientExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Client Executive at Northern Trust. Skills: Client relationship management, Revenue growth, Asset servicing. Manage a portfolio of complex master trust clients. Manage a portfolio of complex custody clients”
What You'll Achieve.
Client retention; Client satisfaction; Revenue growth; Mitigate risk for client; Mitigate risk for organization
Industry & Context.
What They're Looking For.
Must Have
10 to 15 years of experience in relationship management, 10 to 15 years of experience in client servicing, 10 to 15 years of experience in business development, Experience across asset servicing, Experience across custody, Experience across trust, Experience across investment products, Understanding of banking services, Understanding of credit services, Understanding of treasury services, Proven ability to manage complex client relationships, Proven ability to drive growth, Commercial mindset, Experience managing profitability
Nice to Have
Familiarity with Northern Trust capabilities
What You'll Do.
Manage a portfolio of complex master trust clients
Manage a portfolio of complex custody clients
Manage a portfolio of complex asset servicing clients
Own client relationship strategies
Execute client relationship strategies
Identify opportunities to expand services
Align client needs with firm capabilities
Build relationships with clients
Build relationships with client advisors
Maintain relationships with clients
Maintain relationships with client advisors
Deliver insights on industry trends
Deliver insights on regulatory developments
Deliver insights on evolving client needs
Partner with internal teams
Design tailored solutions
Deliver tailored solutions
Lead relationship reviews
Track progress against goals
Adjust strategies as needed
Own client profitability
Manage client pricing
Understand the competitive landscape
Position Northern Trust effectively
Support new business development
Support prospecting efforts
Escalate client issues
Resolve client issues
Ensure a consistent client experience
Engage senior leadership as needed
How You'll Work.
Team & Collaboration
Partner with product partners; Work with internal teams; Engage senior leadership
Communication Scope
Client discussions; Relationship reviews
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Overview** The Client Executive owns and grows a portfolio of multinational clients, with full responsibility for retention, relationship expansion, and client satisfaction across Northern Trust. This role delivers tailored, advice driven solutions while identifying opportunities to deepen relationships and drive growth. In this role, you will strategically manage institutional asset servicing clients, focusing on client satisfaction, retention, and revenue growth while proactively mitigating risk for both the client and the organization. You will work closely with product partners to deliver innovative solutions tailored to each client, drawing on capabilities across Northern Trust Asset Management, Northern Trust Securities, and Front Office Solutions. You will act as a trusted advisor, anticipating client needs and connecting the right resources to deliver results. **Key Responsibilities** * Manage a portfolio of complex master trust, custody, and asset servicing clients * Own and execute client relationship strategies focused on retention, growth, and long term value * Identify opportunities to expand services by aligning client needs with firm capabilities * Build and maintain strong relationships with clients and their advisors through proactive engagement * Deliver insights on industry trends, regulatory developments, and evolving client needs * Partner with internal teams to design a
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