Northern Trust

Financial Services

ClientExecutive

CA$145–215k ~AI est. Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Client Executive at Northern Trust. Skills: Client relationship management, Revenue growth, Asset servicing. Manage a portfolio of complex master trust clients. Manage a portfolio of complex custody clients”

What You'll Achieve.

Client retention; Client satisfaction; Revenue growth; Mitigate risk for client; Mitigate risk for organization

Industry & Context.

Financial Services

What They're Looking For.

Must Have

10 to 15 years of experience in relationship management, 10 to 15 years of experience in client servicing, 10 to 15 years of experience in business development, Experience across asset servicing, Experience across custody, Experience across trust, Experience across investment products, Understanding of banking services, Understanding of credit services, Understanding of treasury services, Proven ability to manage complex client relationships, Proven ability to drive growth, Commercial mindset, Experience managing profitability

Nice to Have

Familiarity with Northern Trust capabilities

What You'll Do.

Manage a portfolio of complex master trust clients

Manage a portfolio of complex custody clients

Manage a portfolio of complex asset servicing clients

Own client relationship strategies

Execute client relationship strategies

Identify opportunities to expand services

Align client needs with firm capabilities

Build relationships with clients

Build relationships with client advisors

Maintain relationships with clients

Maintain relationships with client advisors

Deliver insights on industry trends

Deliver insights on regulatory developments

Deliver insights on evolving client needs

Partner with internal teams

Design tailored solutions

Deliver tailored solutions

Lead relationship reviews

Track progress against goals

Adjust strategies as needed

Own client profitability

Manage client pricing

Understand the competitive landscape

Position Northern Trust effectively

Support new business development

Support prospecting efforts

Escalate client issues

Resolve client issues

Ensure a consistent client experience

Engage senior leadership as needed

How You'll Work.

Team & Collaboration

Partner with product partners; Work with internal teams; Engage senior leadership

Communication Scope

Client discussions; Relationship reviews

Full Job Description

**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **Overview** The Client Executive owns and grows a portfolio of multinational clients, with full responsibility for retention, relationship expansion, and client satisfaction across Northern Trust. This role delivers tailored, advice driven solutions while identifying opportunities to deepen relationships and drive growth. In this role, you will strategically manage institutional asset servicing clients, focusing on client satisfaction, retention, and revenue growth while proactively mitigating risk for both the client and the organization. You will work closely with product partners to deliver innovative solutions tailored to each client, drawing on capabilities across Northern Trust Asset Management, Northern Trust Securities, and Front Office Solutions. You will act as a trusted advisor, anticipating client needs and connecting the right resources to deliver results. **Key Responsibilities** * Manage a portfolio of complex master trust, custody, and asset servicing clients * Own and execute client relationship strategies focused on retention, growth, and long term value * Identify opportunities to expand services by aligning client needs with firm capabilities * Build and maintain strong relationships with clients and their advisors through proactive engagement * Deliver insights on industry trends, regulatory developments, and evolving client needs * Partner with internal teams to design a

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