Serenity Mental Health Centers
Mental Health Care
ClientEducator
“Client Educator at Serenity Mental Health Centers. Skills: customer-facing experience, goal-driven role, performance metrics, handling objections and pushback, communicating outcomes, working toward measurable goals, turning hesitation into commitment. Educating clients on available programs and services and clearly communicating the value of taking action.. Guiding clients through the decision-making process and confidently encouraging them to take the next step toward their goals.”
What You'll Achieve.
Working toward individual KPIs and contributing to team performance benchmarks.; motivated performers get noticed
Industry & Context.
Employment is contingent on a background check and drug screening.
What They're Looking For.
Must Have
2+ years of experience in customer service, retail, hospitality, or a sales-adjacent role, A track record of meeting goals, quotas, or performance targets, communication skills, Resilience and a positive attitude, The ability to manage multiple clients and priorities in a fast-paced environment
Nice to Have
some college preferred, Additional certifications in customer service, sales, or related fields are a plus, Some leadership experience or the ambition to grow into a leadership role
What You'll Do.
Educating clients on available programs and services and clearly communicating the value of taking action.
Guiding clients through the decision-making process and confidently encouraging them to take the next step toward their goals.
Working toward individual KPIs and contributing to team performance benchmarks.
Handling objections with professionalism and persistence
keeping client outcomes at the center of every conversation.
Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs.
How You'll Work.
Team & Collaboration
Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs.
Communication Scope
break down complex information and make a compelling case simply and clearly
Applying for this Client Educator role?
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