Serenity Mental Health Centers
Mental Health Care
ClientEducator
“Client Educator at Serenity Mental Health Centers. Skills: Client education, Sales, Customer service. Inform clients about our programs. Help clients understand and start life-changing programs”
What You'll Achieve.
Turning hesitation into commitment; Hitting targets; Working toward individual KPIs and contributing to team performance benchmarks; Keeping client outcomes at the center of every conversation; Meeting goals, quotas, or performance targets
Industry & Context.
Handling objections and pushback without losing momentum or enthusiasm
Employment is contingent on a background check and drug screening
What They're Looking For.
Must Have
2+ years of experience in a customer-facing or goal-driven role (retail, hospitality, sales support, team lead, etc.), 2+ years of experience in customer service, retail, hospitality, or a sales-adjacent role, A track record of meeting goals, quotas, or performance targets, communication skills, Resilience and a positive attitude, The ability to manage multiple clients and priorities in a fast-paced environment
Nice to Have
some college, Additional certifications in customer service, sales, or related fields, Some leadership experience or the ambition to grow into a leadership role
What You'll Do.
Inform clients about our programs
Help clients understand and start life-changing programs
Educating clients on available programs and services
Clearly communicating the value of taking action
Guiding clients through the decision-making process
Confidently encouraging them to take the next step toward their goals
Handling objections with professionalism and persistence
Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs
How You'll Work.
Team & Collaboration
Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs
Communication Scope
Clearly communicating the value of taking action; Confidently communicating outcomes; Break down complex information and make a compelling case simply and clearly
Applying for this Client Educator role?
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