Serenity Mental Health Centers

Mental Health Care

ClientEducator

Gilbert, Arizona, United States FULL TIME
The Brief

“Client Educator at Serenity Mental Health Centers. Skills: Client education, Sales, Customer service. Inform clients about our programs. Help clients understand and start life-changing programs”

What You'll Achieve.

Working toward individual KPIs; Contributing to team performance benchmarks; Keeping client outcomes at the center of every conversation; Hitting targets; Exceeding numbers

Industry & Context.

Mental Health Care
Eligibility Requirements

Employment is contingent on a background check and drug screening.

What They're Looking For.

Must Have

2+ years of experience in customer service, retail, hospitality, or a sales-adjacent role, A track record of meeting goals, quotas, or performance targets, Resilience and a positive attitude, The ability to manage multiple clients and priorities in a fast-paced environment

Nice to Have

Some college, Additional certifications in customer service, sales, or related fields, Some leadership experience or the ambition to grow into a leadership role

What You'll Do.

Inform clients about our programs

Help clients understand and start life-changing programs

Educate clients on available programs and services

Clearly communicate the value of taking action

Guide clients through the decision-making process

Confidently encourage clients to take the next step toward their goals

Handle objections with professionalism and persistence

Coordinate with team members to ensure clients are smoothly transitioned into their chosen programs

How You'll Work.

Team & Collaboration

Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs

Communication Scope

Communication skills

Free ATS check

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