Nexthink

Digital Employee Experience

ClientDirectorNortheast

New York, New York, United States FULL TIME Remote Friendly
The Brief

“Client Director - Northeast at Nexthink. Skills: Enterprise sales leadership, Account management, Executive relationship building, Revenue generation, Strategic account planning. Own Nexthink's most important and complex enterprise relationships. Drive renewals, expand platform adoption, and build multi-threaded, CxO-level relationships”

What You'll Achieve.

Consistently exceeding multi-million dollar revenue targets; Achieving targets across licenses, renewals, and professional services; Driving renewals; Expanding platform adoption; Building lasting customer loyalty; Significant revenue growth; Reducing IT costs; Improving employee productivity; Protecting the digital workplace at scale; Realizing measurable value for customers

Industry & Context.

Digital Employee Experience
Problems you'll solve

Diagnosing root causes; Fixing problems at scale; Using AI to deliver faster, more intelligent outcomes; Reducing IT costs; Improving employee productivity; Protecting the digital workplace at scale

Eligibility Requirements

Remote Friendly: Yes

What They're Looking For.

Must Have

10+ years of enterprise technology sales or account leadership, with a track record of consistently exceeding multi-million dollar revenue targets, 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts, Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories, Demonstrated success engaging and influencing at the executive level — including CIO, CHRO, and other C-suite stakeholders

Nice to Have

You are a strategic thinker and a skilled operator — you can build a three-year account vision and close the quarter, You run disciplined pipelines, qualify rigorously, and don't chase the wrong opportunities, You are a natural relationship builder — people trust you because you do what you say you're going to do, You are intellectually curious and learn fast — Nexthink operates in a fast-moving market, and you adapt quickly, You lead virtual teams by influence, not authority — and you're good at it, You bring the hunger of a seller and the credibility of a trusted advisor

What You'll Do.

Own Nexthink's most important and complex enterprise relationships

expand platform adoption

and build multi-threaded

CxO-level relationships

Connect Nexthink's capabilities to client priorities (reducing IT costs

improving employee productivity

protecting the digital workplace)

Build and deepen multi-level relationships within assigned accounts

Develop and execute strategic account plans

Partner with clients to build a clear

outcomes-driven roadmap

Orchestrate internal Nexthink resources

Manage worldwide deployment and development of assigned accounts

Own book of business and achieve targets across licenses

and professional services

How You'll Work.

Team & Collaboration

Orchestrate internal Nexthink resources across functions and geographies to deliver an outstanding client experience; Lead virtual teams by influence, not authority

Communication Scope

Engaging and influencing at the executive level; Building multi-threaded, CxO-level relationships; Trusted advisor

Process & Methodology

Develop and execute strategic account plans, Build a clear, outcomes-driven roadmap

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