Tecknoworks Europe
Information Technology and Services
ClientDirector
Neural analysis suggests this role is
optimal for Senior candidates.
“Client Director at Tecknoworks Europe. Skills: Client ownership, Engagement design, Delivery execution, P&L ownership, Account growth, Senior client relationships. Own the client experience end to end. Design the engagement in pre-sales, building “how it lands" half of every proposal”
What You'll Achieve.
Achieve significant outcomes; Ensure enduring positive effects for clients; Push every account toward more revenue; Foster a stronger client relationship; Deliver 50% billable engagement delivery and client work; Perform 25% pre-sales engagement design; Focus 15% on account growth and renewals; Allocate 10% to admin
Industry & Context.
Turning around troubled engagements; Spotting bad estimates; Using judgment with AI tools
What They're Looking For.
Must Have
10+ years running complex client engagements in services or consulting at the EUR 1M+ scale, You’ve turned an engagement around. You walked into something on fire, made the hard calls, and walked back to green. You can describe exactly what you did and why., You build the playbook while you run the work. The next person to do your job inherits something better than what you found., You walk into a C-level meeting prepared and walk out with the room’s attention. The next morning you walk into the standup and run it., You read code well enough to spot a bad estimate before it leaves the room., You use AI tools every day to move faster on research, drafts, status, and pattern matching. You don’t use them to replace your judgment. Your thinking is the asset we’re hiring., You carry day-to-day PM yourself today. As Tecknoworks scales, you’ll build a PM cohort under you., You push for the resources your engagement needs without making enemies of the people who guard them.
Nice to Have
EUR 5M+ with marquee fixed-fee experience
What You'll Do.
Own the client experience end to end
Design the engagement in pre-sales
building “how it lands" half of every proposal
Run delivery and carry day-to-day project management
and the senior relationship with the client at every level of their organization
Lead in front of the client and alongside the team
Participate in daily standups
Participate in steering committees
Write change requests and walk them through
Manage engagements in trouble
Use AI tools to move faster on research
Build a PM cohort as Tecknoworks scales
Push for necessary resources without alienating resource holders
Engagement design and client inspiration in pre-sales
Delivery execution end to end on every assigned account
risk and issue management
and stakeholder communication at the engagement level
Account growth: expansion ideas
managed services conversion
and cross-practice cross-sell
in partnership with Sales
How You'll Work.
Team & Collaboration
Collaborate with diverse brilliance within the team; Lead alongside the team; Work in partnership with Sales for account growth
Communication Scope
Stakeholder communication; C-level meeting presence; Client inspiration
Process & Methodology
Day-to-day project management, Risk and issue management, Change request management, Scope discipline
Full Job Description
Tecknoworks is a global technology consulting company. At our core, we embody values that define who we are and how we operate. We are curious, continuously seeking to expand our understanding and question conventional wisdom. Fearlessness drives us, propelling us to take daring steps to achieve significant outcomes. Our aspiration to be inspiring motivates us to consistently reach for our personal and collective best, setting an example for ourselves and those we interact with. Collaboration is our strength, capitalizing on the diverse brilliance within our team. Our commitment knows no bounds; we consistently go the extra mile to ensure enduring positive effects for our clients. ### **Role Overview** The Client Partner owns the client experience end to end. You design the engagement in pre-sales, building “how it lands" half of every proposal. You run delivery and carry day-to-day project management yourself. You own engagement P&L, account growth, and the senior relationship with the client at every level of their organization. Practice or Project Leads own the technical "what." You own how the work lands, so the client wants to do more with us. Half your time is billable; on engagements you lead directly. The role is billed on every new engagement. Leadership here is field leadership. You lead in front of the client and alongside the team. You’re in the daily standup. You’re on the steering committee. You write the change request yourself and walk it through. You don’t delegate the hard client conversation; you have it. When the engagement is in trouble, you’re at the table the day it starts. AI sits in service of your judgment, never the other way around. We need your intelligence, creativity, and instincts to push every account toward more revenue and a stronger client relationship. **Time allocation:** 50% billable engagement delivery and client work · 25% pre-sales engagement design · 15% account growth and renewals · 10% admin ### **Key Responsibilities** *
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