Nexthink
Digital Employee Experience
ClientDirector
Neural analysis suggests this role is
optimal for mid candidates.
“Client Director at Nexthink. Skills: Enterprise sales leadership, Account management, Executive relationship building, Revenue growth. Own Nexthink's most important and complex enterprise relationships. Drive renewals”
What You'll Achieve.
Consistently exceeding multi-million dollar revenue targets; Achieving targets across licenses, renewals, and professional services; Reducing IT costs; Improving employee productivity; Protecting the digital workplace at scale; Building lasting customer loyalty; Significant revenue growth; Renewal excellence; Realize measurable value
Industry & Context.
Diagnosing root causes; Fixing problems at scale
What They're Looking For.
Must Have
10+ years of enterprise technology sales or account leadership, with a track record of consistently exceeding multi-million dollar revenue targets, 2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts, Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories, Demonstrated success engaging and influencing at the executive level — including CIO, CHRO, and other C-suite stakeholders
Nice to Have
You are a strategic thinker and a skilled operator — you can build a three-year account vision and close the quarter, You run disciplined pipelines, qualify rigorously, and don't chase the wrong opportunities, You are a natural relationship builder — people trust you because you do what you say you're going to do, You are intellectually curious and learn fast — Nexthink operates in a fast-moving market, and you adapt quickly, You lead virtual teams by influence, not authority — and you're good at it, You bring the hunger of a seller and the credibility of a trusted advisor
What You'll Do.
Own Nexthink's most important and complex enterprise relationships
Expand platform adoption
CxO-level relationships
Connect Nexthink's capabilities to client priorities (reducing IT costs
improving employee productivity
protecting the digital workplace)
Build and deepen multi-level relationships within assigned accounts
Develop and execute strategic account plans
Drive license expansion
professional services adoption
and renewal excellence
Set the commercial direction for your portfolio
Partner with clients to build a clear
outcomes-driven roadmap
Orchestrate internal Nexthink resources across functions and geographies
Manage worldwide deployment and development of assigned accounts
Coordinate resources across regions
Own your book of business
Achieve targets across licenses
and professional services
How You'll Work.
Team & Collaboration
Virtual Team Leadership — Orchestrate internal Nexthink resources across functions and geographies to deliver an outstanding client experience; Lead virtual teams by influence, not authority
Communication Scope
Engaging and influencing at the executive level
Process & Methodology
Develop and execute strategic account plans, Build a three-year account vision
Full Job Description
As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion. #LI-Remote As a Client Director , you will own Nexthink's most important and complex enterprise relationships. This is not a traditional account management role. You are the executive face of Nexthink to a defined portfolio of marquee accounts — driving renewals, expanding platform adoption, and building the kind of multi-threaded, CxO-level relationships that create lasting customer loyalty and significant revenue growth. You will be the one connecting Nexthink's capabilities to what matters most to your clients: reducing IT costs, improving employee productivity, and protecting the digital workplace at scale. If you are an enterprise sales leader who thrives on complexity, operates naturally at the executive level, and knows how to turn a strong renewal into a transformative partnership — this role was designed for you. What You'll Own * Executive Relationship Management — Build and deepen multi-level relationships within your assigned accounts, from IT an
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