ClientDirector

**Job Description:** _As part of our ambition to accelerate in Belgium, we are looking for a Client Director to take ownership of a portfolio of clients, building excellent client relationships while driving client and business growth and expanding dentsu’s footprint within the Belgian market._ **Role purpose** * As Client Director, you are **fully accountable for the commercial success, growth, and strategic development** of a portfolio of key clients within dentsu Belgium. * You act as both a **trusted strategic advisor and a commercial leader** , responsible for transforming client relationships into long-term value partnerships and driving **sustainable revenue growth and profitability**. * This role goes beyond traditional client servicing: you are expected to **identify, unlock, and convert growth opportunities** , leveraging dentsu’s full capabilities across media, data, and technology. * To be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of dentsu. **Key Accountabilities** **Client Leadership** **-** Builds and maintains strong client relationships, acting as a trusted advisor to senior stakeholders and industry partners; \- Responsible for delivering outstanding client service and working with Commercial Director and Client Management Team to design and execute an appropriate contact strategy and client service plan as well as ensuring that the client scope of work is being met to a consistently high standard; \- Understands client’s business needs and challenges constructively and proactively introduces new opportunities and innovation; * Delivers a business development plan (KAP) for each client to ensure that opportunities to grow are maximized; * Manages and monitors the quality of work, client satisfaction and profitability of the client; * Organizes innovation sessions for the client & stimulates creation and sharing of client success cases. **Commercial