NielsenIQ
consumer intelligence
ClientDeliveryExecutive
Neural analysis suggests this role is
optimal for mid candidates.
“Client Delivery Executive at NielsenIQ. Skills: managing a portfolio of NIQ Brandbank’s Supplier accounts, acting as the primary point of contact, supporting clients with item submissions, account queries and any other business needs, securing client renewals, generation of New Business revenue, increasing the volume of products on our platform, achieving Quarterly revenue targets, improving retailer coverage metrics, customer satisfaction KPIs, delivering core revenue targets, securing Annual R”
What You'll Achieve.
Delivering core revenue targets; securing Annual Renewal revenue; supporting additional volume and increased New Business spend; Accurately forecasting revenue; consistently pipeline to deliver targets; revenue growth; customer satisfaction; ensuring we have 100% coverage month on month for all our Retail partners requesting content; achieve consistently customer satisfaction; consistently overachieve against both personal targets and objectives; revenue targets and KPIs
Industry & Context.
managing any queries or issues related to those operational processes; Creating engagement plans to resolve any ongoing client issues
What They're Looking For.
Must Have
3 years of experience in sales (Targets), Proven track record of managing revenue targets, with a desire to consistently overachieve against both personal targets and objectives., Demonstrable sales experience, strategic sales planning and implementation, including pipeline management., Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment., Highly organized and able to prioritize workload, with good time management skills and excellent attention to detail., Excellent communication skills, both written and verbal, with presentation skills and the ability to network effectively.
Nice to Have
sales experience with a proven track record of delivering results against revenue targets and KPIs, communicator and organized individual who thrives in a busy environment
What You'll Do.
managing a portfolio of NIQ Brandbank’s Supplier accounts
acting as the primary point of contact
supporting clients with item submissions
account queries and any other business needs on a day-to-day basis
securing client renewals
supporting Client Development Executives with shared accountability for the generation of New Business revenue for your portfolio of clients
with a particular emphasis on increasing the volume of products on our platform
achieving Quarterly primarily these will be revenue based
but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction KPIs
Delivering core revenue targets
primarily focused on securing Annual Renewal revenue
but also supporting additional volume and increased New Business spend
Accurately forecasting revenue to the Senior Client Delivery Manager and ensuring there is a consistently pipeline to deliver targets
Developing a full understanding of the NIQ Brandbank value proposition
Building a rapport with your supplier base
frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives
Using the above knowledge to create Account Development Plans in partnership with our Client Development Executives
Engaging your clients to establish a good operating rhythm for new item submissions and product revisions
with a goal of ensuring we have 100% coverage month on month for all our Retail partners requesting content
Working with our operations team to ensure items are scheduled for delivery
and managing any queries or issues related to those operational processes
Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently customer satisfaction
How You'll Work.
Team & Collaboration
Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment.; Alongside a Customer Success Manager, you will be a primary point of contact for your clients.; Using the above knowledge to create Account Development Plans in partnership with our Client Development Executives.; Working with our operations team to ensure items are scheduled for delivery, and managing any queries or issues related to those operational processes.; working with various business functions to drive process improvement and achieve consistently customer satisfaction.
Communication Scope
Excellent communication skills, both written and verbal, with presentation skills and the ability to network effectively.; communicator
Process & Methodology
Account Development Plans
Full Job Description
About this Job You will be responsible for managing a portfolio of NIQ Brandbank’s Supplier accounts, acting as the primary point of contact and supporting your clients with item submissions, account queries and any other business needs on a day-to-day basis. You will also be responsible for securing client renewals, and you will support our Client Development Executives with shared accountability for the generation of New Business revenue for your portfolio of clients, with a particular emphasis on increasing the volume of products on our platform. Alongside a Customer Success Manager, you will be a primary point of contact for your clients. You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and customer satisfaction KPIs. Your Responsibilities * Delivering core revenue targets, primarily focused on securing Annual Renewal revenue, but also supporting additional volume and increased New Business spend. * Accurately forecasting revenue to the Senior Client Delivery Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion. * Developing a full understanding of the NIQ Brandbank value proposition. * Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction. * Using the above knowledge to create Account Development Plans in partnership with our Client Development Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts. * Engaging your clients to establish a good operating rhythm for new item submissions and product revisions, with a goal o
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